Prof Young
New member
At least their semi auto's anyway.
I needed a part for my PT-22. There is a "plastic insert at the front of the chamber. The part is actually called "plastic insert." Unlimited repair warranty right? So I call. Am told the part ships in pairs for five bucks with 8 bucks shipping. What? No "unlimited" warranty. Well that is a repair warranty. If i bring/ship the gun to them then it's a free repair. AND get this. I'm told that this part, which is inside the gun, is an ACCESSORY. Yes, I argued with her for several moments about how this can possibly be an accessory. SERIOUSLY.
I have a Taurus revolver that I love to shoot and when the extractor rod spring broke I called them and they sent one free of charge. Hmmmmm . . . .
Maybe their customer service is like their guns. Some times they work and sometimes they don't.
I know, it's just like everything else in life . . . you get what you pay for.
Live is good . . . if occasionally frustrating.
Prof Young
I needed a part for my PT-22. There is a "plastic insert at the front of the chamber. The part is actually called "plastic insert." Unlimited repair warranty right? So I call. Am told the part ships in pairs for five bucks with 8 bucks shipping. What? No "unlimited" warranty. Well that is a repair warranty. If i bring/ship the gun to them then it's a free repair. AND get this. I'm told that this part, which is inside the gun, is an ACCESSORY. Yes, I argued with her for several moments about how this can possibly be an accessory. SERIOUSLY.
I have a Taurus revolver that I love to shoot and when the extractor rod spring broke I called them and they sent one free of charge. Hmmmmm . . . .
Maybe their customer service is like their guns. Some times they work and sometimes they don't.
I know, it's just like everything else in life . . . you get what you pay for.
Live is good . . . if occasionally frustrating.
Prof Young