Well --- 1/2 and 1/2 ---------- it is the right thing to do when you have a product that has a factory problem -- BUT --- most gun companies pay BIG BUCKS to their R&D people to find those problems BEFORE they hit the general public.
Uh huh. Like Ford did with the Pinto. Or Firestone with the ATX tire. Or Pfizer with Celebrex. And the list goes on....
The question isn't so much about quality control as it is about corporate ethics. Ruger acted responsibly when a shadow of doubt was cast. I say bravo.
Jeff dropped it like a half a dozen times, or more. No discharge. Slightly dented the primer. I've seen primers dented that much from the factory (PMC, S/W etc...). How many times does one need to drop an auto for it to go off to constitute a recall? 20? 30? I've seen rifles bump-fire easier than that.
Ruger stepped up, also send's a new mag with a rest/bumper and other goodies etc.
When I got my SR9 back from the recall, I wrote to their CEO, Mike Fifer and thanked him for the quick turn around time and the extra mag, while I mentioned I just bought the Hawkeye. Shortly there after, I received a hand written note from Mr. Fifer thanking me for supporting Ruger and he said (selling) their Hawkeye in 338 RCM is great in Africa for 2,000 lb plains game since he was just there. Well, I left immediately to try one out.
Actually after glass bedding the action on the Hawkeye, it's quite the shooter now with the heavier bullets, not 55 gr.
I think Ruger should have gotten it right the first time, but kudos to them for accepting responsibility and correcting the problem, unlike some gun makers, such as Glock (calling a recall an "upgrade").