I was just reading another thread about best customer service. One of the replies was basically that his older guns never had to be serviced (by the factory). So that brings me to this thought. Skilled labor is starting to be lost at a staggering rate. Once all the gun manufacturers employed craftsman. Skilled works with years of training to do the task at hand. Now with all our fancy CNC mahines and new found metal making techniques, quality control is the top job. Hire someone to assemble the parts and just make sure it looks good and passes a function test. But what if the CNC machine has a hicup? And something is slightly out of wack, still woks but.... Than you or I buy it and bring our shining new prise home only to say "what the %$@$" when we clean it for the first time or go to the range with it the first time. Than we talk about how good the customer service was when we were without it for X amount of days. Something just doesn't sound right here. Does It???
As an example, I own a Springfield SS 1911 I bought over 20 years ago. No MIM parts here! It has never been back to Springfield for warranty work.
As an example, I own a Springfield SS 1911 I bought over 20 years ago. No MIM parts here! It has never been back to Springfield for warranty work.