But even considering the suposede long return time, had you sent it in you would have had a perfectly functioning pistol. Even if was many months
Versus many years of having a poorly functioning gun. I think I would have sent it in.
...Unless the model has been discontinued.
My father went down that road. Bought a revolver. It had problems. Sent it in. Several months later, they told him it was unsafe to return to him and would be destroyed. Much discussion and haggling later, they told him they'd obtain a NOS model from a distributor for him. Several weeks later, the replacement arrived. It was a completely different model, chambered for a different cartridge, with entirely the wrong finish (he bought blued, they sent polished nickel), and Taurus told him to get bent when he complained.
I was in a position for it to be a prospect, as well. I had a Gen I** Millenium PT-138 (first day of production, even). It had problems. I contacted Taurus. They told me that if I sent it in, I wouldn't be getting it back. I'd have to settle for a spot on a waiting list for the "Pro" (Gen IV**) ... which I didn't want*. They wouldn't offer a refund or any other replacement options. It was a "take it or leave it" offer for the "Pro" and that was it.
I chose another option...
*(This was at the time when the PT-138 "Pro" production was suspended, because quality and reliability were terrible. Sure, they suspended production to correct the issues. But I wasn't about to jump from one cesspool to the waiting list for another, simply because it would be a
new cesspool.)
**(I consider production iterations to be generations of the PT-138; which don't align with most of the market. The Gen I was only in production for a couple months before it was shut down and retooled for 'Gen II' [due to major reliability issues]. Gen III was the failed first run of the "Pro" [usually called Gen II]. Gen IV was the reintroduced "Pro" [usually called Gen III]. The PT-145 was a similar story. You'd think they'd learn to do it right the first time...)