if that was my experience, I would likey share the same opinion. I also contacted them with issues, they said y cpx-1 needs to come in for a parts upgrade, after the six or seven trips and parts still falling off and never getting over the light strikes, I felt like I was almost entitled to a new pistol, the cpx-2's had hit the market during my fiasco and I would have much rather had that since the safety was a huge culprit to my problems. I was never offered a new pistol, they started just sending me replacement parts in the mail, like 3-4 extra safety's, a couple extractors/ejector because we both knew they were going to keep breaking. did they stand behind their warranty? well, yes they did, but how annoying that was. I just wanted a new gun so I could have something that I could just shoot a box through every couple weeks until I could upgrade, instead I just got "send it in" over and over. I have seen a few people here say their CPX-2's have been reliable, I don't doubt that, but I have to share my experience, because it wasn't ages ago, it was three years ago. the trigger was awful, the recoil sharp and the flip was remarkable, but that little 2" of rifled barrel was very accurate, I could always hit the bull with the first cold shots, and the sights were a little bulky/sharp but usable and dead on without adjustable. so it has a couple good points, and if it were reliable then cool, I can see someone having a good view over it. but nowadays their are a few pistols that are cheaper with much more to offer in a feature-rich ergonomic package, and I don't have to worry about the CS/warranty, because it doesn't break after every session.
say what you want about Taurus as a whole, but you cannot deny the overwhelming 5 star customer reviews over thousands of customers pulled from all the major online sellers. picked mine up for 200$ and have shot the crap out of it, since the 500 rounds on the first day out, trust it and it's very flush with any feature one would want. so 300$ for a sccy, I feel people are getting ripped off.
http://palmettostatearmory.com/review/product/list/id/17592/
http://www.budsgunshop.com/catalog/product_info.php/cPath/21_50_495/products_id/85314
they also have the Slim series for around $250 with similar customer satisfaction. the sccy is only 50$ from a shield, which is a very nice pistol. can we please be honest about the sccy being a direct copy of the kel-tec, which is fine, but the kel-tec can be had very slightly less and doesn't have the issues
http://www.budsgunshop.com/catalog/product_info.php/products_id/25990
if you take a minute to look for the reviews on Bud's about even the Gen 2 CPX-2's, you'll see the issues are not resolved to the reliability of other manufacturers, so I don't see the value.
http://www.budsgunshop.com/catalog/index.php/cPath/21_1194/SCCY/
I will quit ranting, but it's one of those sour deals I got in my short time as a firearm addict, it's goin to leave a sting for awhile. I wish ANY new firearm's company all the success and luck in the cosmo's and kudo's for staying American and even looking to open up shop just down the road from me bringing jobs and more guns to Georgia, I respect any one with the gumption to bring a new company to the ground, and 10x that respect for someone with the smarts and patience to do that with a new FIREARMS company!!! so honestly, hope all is well and the can put this stuff behind them and build a quality product when they can get focused again with their man shake-ups since their conception, but I cannot recommend that anyone invests in this product until some design changes are made, and I mean real changes, not just the silly porous backstrap. if that happens, I hear about a better trigger, then I will give them another try, well a rental anyways, before I knock it.