I stepped up from my Ruger LC9 to an LC9S (striker fire). I love the superior trigger on my CCW. I had an issue on the magazine slightly releasing while pocket-carrying in my soft sleeve holster several times. I sent my concerns to Ruger on their website and got a quick response. They emailed a FedX lable to me and I sent my new firearm back in the original box it came in. Within 12 days, they shipped back my firearm with a new frame, magazine spring and locking pin mechanism, and even changed the battery in my Laser Max. All this was at "No Charge!" Makes me a lover of this manufacturer!