sig-gunner
Inactive
I bought my Kimber Solo second hand and out of warranty. When I had a problem with it, Kimber fixed it for free, including shipping both ways.
They were good to my store/shop that was handling things for me, according to the owner of the place. They charged him nothing for shipping and only the cost of the repairs and two parts and some polishing and test firing.
Thing is, it was not fixed. I was told that a "new break in period will be necessary." I'm a few hundred rounds into the new break in period, and the behavior of the gun remains: simple failure to feed. The slide has to be pounded forward with the heel of my non-firing hand.. about one round every two or three magazines. And yes, I've purchased four magazines for the thing, too.
I dealt with Kimber on the phone and found them evasive and almost idiotic. My shop/store guy says "they're better with smiths." Okay.