I'm finished with Ruger

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I've had issues with about half the firearms I've purchased in the past ten years--maybe something to the "people don't care" and I've had my share of problems with Rugers--but it's true they will do what it takes to make it right. If I had to guess your cylinder is off timing a bit--something that can happen fairly easily with a revolver but also fairly easy to fix if you can do a complete strip and reassemble that might be a good place to start--or just send it back to Ruger.

Gun reputations are funny things--I remember my first factory-built AR's were DPMS's and boy oh boy did I take a raft of manure for how badly made they are--don't shoot well or reliably etc. I've had several AR's since then and have built a couple as well--but those original DPMS's are still with me because they shoot so well and reliably--no matter how often I'm told they are junk.

BTW--just bought a new SBH hunter today. : )
 
OP - I don't blame you! I'd give up shooting all together if I was you!

I recently bought a new car . . . got it home and had nothing but problems with it. It irritated me soooooo much that I am DONE with cars. I'm NEVER going to buy a car again! I'm going to go back to riding my horse . . . :eek::roll eyes:

So . . . you had a problem with a Ruger? Every make of gun can sometimes "have a problem". Ruger is known for good service . . . they'll make it right. You say you already own other Rugers . . . just curious . . . are you going to "dump" those as well? After all . . . they "could" develop problems too.

ANY company can have a few "lemons" . . . yea . . . maybe they shouldn't have passed QC but it happens with every product made . . .

I own a half dozen Rugers . . . among many other brands . . . Sig Saur, Colt, Smith & Wesson, Uberti, etc. and, knock on wood, have never had a lick of problem with any of them. Maybe next time you purchase a handgun, you should buy it in person and look it over before you take delivery on it . . . that way you'll know that it meets your high standards?

Quite your bellyachin' . . . put your big boy pants on and give Ruger a call . . . they'll take care of it. If you're that "dissatisfied" . . . sell the rest of your Rugers that you have . . . go buy a Taurus . . . . I hear they have no problems at all. Must be true . . . . "I read it on the 'net".
 
Friend of mine had a Six revolver in blue. He got it from his father. Gun was over 30 years old. I took my first shot of 357 out of that gun when I was about 15. Gun was shot thousands of times, mostly 357. My friends father reloaded and he believed in 357 ammo out of a 357 gun. No 38 specials for him.

When his dad died, my buddy took possession of it. It hadn't been shot in many years. It had also been stored in a leather holster in a basement. My friends dad had altzheimers and caring for his guns weren't on his radar anymore.

My friend calls Ruger. Says the gun is a mess. Hammer wouldn't come fully back and cylinder felt like it was in sludge. Sure, I could have detail stripped it and made it better, but he figured let Ruger look at it. They sent a pre-paid label and everything so why not?

Gun needed a complete tear down to the bones. Couple of small things they were able to fix (this was about 7 years ago). They asked my buddy if he would like the gun reblued. He asked how much. No charge, they said!

Gun came back in less than 3 weeks. Looking totally new. No charge for any of it.

Ruger has the best service in the business. I love my S&W revolvers, but if I was buying another wheel gun today, it would be a Ruger.
 
Last Bearcat I bought had timing so bad lead would splatter on the cone and lock it up tight.

I sent it in, came back with a new cylinder, same problem.

After that I had to take it to a gunsmith to fix it. Cost me big money to get a new revolver to work.

I've also had all my Ruger .45's come with undersized chambers, enough that it would strip the lube off my bullets and I'd have a blue wad of wax hit my target next the the bullet.

I sent it back, Ruger did nothing about it. So I bought a reamer and did the job myself.
 
We live in the times of "Do less, charge more."

That's just the way it is.
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No, what we live in are the times where everyone wants something for the same price from 30 years ago so makers cut corners to keep the price point that many folks come on here and whine about. Too many expect to get top quality for very low prices - just doesn't work that way........:rolleyes:
 
We live in the times of "Do less, charge more."

That's just the way it is.
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Thats not the way it is.

As a business owner who hires or tries to hire employees, I can tell you that the younger generations have little or no work ethic or ability to take responsibility for their actions. And the younger they are, the larger number of people fall into that description, sadly...
 
"No, what we live in are the times where everyone wants something for the same price from 30 years ago so makers cut corners to keep the price point that many folks come on here and whine about. "

Guess again.

When's the last time you went to Wendy's and got ketchup WITHOUT ASKING for it?

That's just an example of the decline in service and product delivered. It has nothing to do with the price paid, it has to do with decreased expense (aka increased profit) for the business.

"Do less, charge more."

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I've been buying car/truck tires since the early '70s. A couple of years ago I left the bad tire and rim at Sears to have a new tire installed; they didn't have to remove or install the tire/wheel on the vehicle, I did that for them. I picked it up and took it home to install it. What did helping them out get me? Guess what...NO WEIGHT/S on the rim. Of course I was charged for balancing. I called them up and the salesman started some crap about new tires not needing weights. Yeah, right... I took it back and watched the guy balance it. That was the LAST tire I'll buy from Sears.
 
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In the past few months I bought a NIB SP101 and my FiL bought a GP100. The GP100 is perfect. The SP101 shoots a little low, but works just fine.
 
When's the last time you went to Wendy's and got ketchup WITHOUT ASKING for it?

That's just an example of the decline in service and product delivered. It has nothing to do with the price paid, it has to do with decreased expense (aka increased profit) for the business.

"Do less, charge more."
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How much profit is "fair" and who decides that number?

How many businesses have you owned and or managed?

In the past 6.5 years business expenses have gone up, more in the past two years. Next year will be even higher and the year after that they will really skyrocket. And this is based around the health care act that is taxing the bejebers out of everybody but really sticking it to small business owners, like myself.

Should I lower my profits just to pay higher taxes? Should I expect my vendors to not adjust their prices to cover their new expenses?

I will not hire as many employees to cut my expenses. And I will do everything in my power to cut expenses but telling me I need to cut my pay or cut the quality of service I provide to my customers is NOT an option!

Raising my prices to prevent myself from going under is the only other option I have and I will excursive that option. If you cant afford my services, thats your problem, not mine, there are enough others out there who can afford them.

The problem with the larger companies is employee control. Most of these young people need a babysitter 24/7 and even then they try to get away with doing less, to the extent of working harder to get out of work when it would have been easier to just do what they are getting paid to do.
 
I've been buying car/truck tires since the early '70s. A couple of years ago I left the bad tire and rim at Sears to have a new tire installed; they didn't have to remove or install the tire/wheel on the vehicle, I did that for them. I picked it up and took it home to install it. What did helping them out get me? Guess what...NO WEIGHT/S on the rim. Of course I was charged for balancing. I called them up and the salesman started some crap about new tires not needing weights. Yeah, right... I took it back and watched the guy balance it. That was the LAST tire I'll buy from Sears.
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I doubt that is sears policy as much as it was lazy employees/managers, the point I've been trying to make in my other posts
 
Believe me both companies threw out some real dogs back in the 70s also. Colt also. Having said that both S&W and Ruger will make things right..seriously. HK, one of the most highly overrated guns ever. Had an USP that broke not only a firing pin but also the decock lever..their customer service was pitiful. Maybe it's improved now. That was about 10 years ago. Recently have bought a GP100 5 inch, Blackhawk flattop convertible, an LC9sPro, and a 10-22 take down and all have been fine.
 
Very good point FitASC, people want a 2000 gun for 500. If the finish and all that is such a big deal then pay for what you want. There are Korth selling for 6k n up. They are the "perfect"revolver. Not saying that is the case with the OP but I see so many people crying about verysmall marks, or a little wiggle. Well if u dont want that then pay for what you want and its going to cost u a bucket full of money, and guess what it probably shoots just the same as the Rugers and S&W you are crying about. I swear some people just look for a reason to be a pain in the butt!
 
Well, I did listen to all the comments posted. I took the time to call Ruger ,
talked to a very polite and, knowledgeable man on the phone. He was very helpful and, offered to send me a complete rear sight assembly to try first
before sending it in. I was very pleased, he stated that it is most likely just the sight is just defective. I'm hoping that is the case, never had any problems
with the other four I own. I guess I might have jumped the gun so to speak,
new revolver and such. Oh well, I'm hoping it will work out with a replacement
sight. Thanks for the advice and, opinions guys. I appreciate it. I hope it restores my faith in Ruger.
 
Why are u guys bashing the OP so much for being upset after more than one incident with a company? Are we to expect him to keep buying products from a company he has lost faith in? Isnt that how business works? You pay for something and if its not what you paid for then you choose to buy a diff brand. A warranty/service doesnt count for a hill of beans to me if i have numerous issues with the same product. You can put a guarantee on a box of poop if you want, but its still poop at the end of the day. And if its a gun im going to carry and trust my life to then knowing company "x" will 'make it right' after im dead because of a malfunction doesnt make me feel all warm and fuzy inside

The OP had issues with the company and from his post he DID try to let them fix it and it was returned with other stuff wrong. I see his views completely
justified. You cant expect him to keep purchasing a product that has in his experiences been sub par. Because doing the same thing over and over and expecting diff results is the true definition of insanity and ignorance.

P.S. If my smiths have problems, then its bye bye to them too.
 
Guess it was because he didnt allow Ruger a chance to fix the problem before bashing them. I agree if u are going to trust ur life with a weapon then it sure a heck better go bang when I pull the trigger and hit where I aim. I agree with u on that 100%. My point is some of the things have notbing to do with how the weapon works.

People cry about not having the smooth clear finish on a stainless steel gun, that they paid 650 or less for. Yet if the company does what they ask and jack the price up they cry about that too. Its a no win when dealing with some people and their OCD, yet a company like Ruger that for the most part just takes it and tries to do right by the people gets bashed before being given a fair shot.

If the small details are such a big deal then buy a gun from a company that offers what you are looking for. They are out there. Ruger/S&W give the avg Joe a darn good gun for a fair price, while standing behind it 100%. Most companies dont do that. They will send u through the ringer at times hoping u get mad and give up.

The OP has his right to be upset because that gun cant be trusted with his life. Just give Ruger a chance to fix it before you cut them off.
 
Took a few new guns out last week----my new Single Six was fantastic----my new Beretta PX4 not so much.

It functioned well and grouped well---problem is it shoots 10 inches low at 10 feet an no its not the shooter or my friend because my other PX4 shoots good and we both had the same results with both guns.

Guess it will be trading fodder for a new Ruger Super Blackhawk----I go to work early--work long hours and 6-7 days a week---I don't have the time for Beretta to make it right----so its gone.
 
I echo OP's sentiments. I have had a number of really good Rugers over the years.

I have posted on it before, but I bought a SR1911 that would not clear a loaded round out the ejection port as one would expect in clearing a weapon. Not only should one expect it to clear, but the Ruger instruction manual (yes, I did read it) states unequivocally that is how it is done. Rack the slide, the live cartridge ejects from the port.

Only it won't do it.

Both calls to Ruger say one has to remove the magazine and pull the slide back, and jack with it until the cartridge clears the extractor, and tumbles out the bottom of the grip frame.

I had a gunsmith correct the issue, and the pistol now will eject live rounds from the port, but it is my steadfast position that the firearm should work as demonstrated in the manufacturer's instruction manual, or they should make it work that way. Only Ruger refused to do anything about it.

I like the pistol now that it has been corrected, but I will not buy anything from Ruger again.
 
carmandy said:
When's the last time you went to Wendy's and got ketchup WITHOUT ASKING for it?
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Yesterday. Unfortunately, I eat at Wendy's a lot since I travel with a coworker who will only eat at a couple of places, Wendy's is one of them.

Every Wendy's down here (Texas, Louisiana, Mississippi, Alabama, Georgia, and Florida) still has the little pump thing and cups that you can fill up with as much ketchup as you want.
 
I understand the OP's position. I did the same thing with cars. I chose a lot of GM products for company cars in the 70s and early 80s until I got one in 83 that broke down often and made my job difficult (even though it didn't cost me anything for the repairs or rental vehicle). I didn't own or have another GM product for over 25 years. I bought a couple a few years ago as personal vehicles and they were reliable. However, it just wasn't the same any more so I traded the 08 Impala for a Kia Optima which I now prefer. I'm odd that way as I also shoot my Taurus more then my S&W.
 
I've heard the same thing about S&W, I have a few of both. Bottom line is that all manufacturers will produce a few lemons. Unfortunately, you drew two in a row.
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That's my take as well. It is why I mostly buy locally where I can handle the gun prior to buying. I like Rugers, and have never had an issue with any of them since the GP-100 was introduced. The GP and SP revolvers turned Ruger into a 1st Tier company in my book (like S&W and Colt with handguns). Prior to that, I pretty much ignored Ruger as a firearm option even though I had a 10-22 and Mark II. I was probably a bit late in making the transition, but that is my history with Ruger.

I still will not buy one of the original SP-101's in 22 rimfire. Handled so many of them at stores and shows and put them down even when they were priced in the $300 area. I was never particularly enamored with the SRH or RH although they functioned perfectly.
 
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