Beretta 92FS Will NOT Rack

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Maybe I missed something, but how did it get handled and sold without the chamber being checked one time.
The only way I could see it happening is if the store had one on display, but they sold him one in the box from under the counter, although that would be rare
 
Snyper said:
5.56RifleGuy said:
Maybe I missed something, but how did it get handled and sold without the chamber being checked one time.
The only way I could see it happening is if the store had one on display, but they sold him one in the box from under the counter, although that would be rare
Many stores do that; they sell from back-stock and leave the display model in the case.

But even then, the salesperson should have cleared the gun when he picked it up to record the serial number, and the customer should have done the same the moment he removed it from the box, whether that was at home or at the store.

There are so many mistakes here it's hard to count them all:

-- 1) Either the salesperson didn't read the serial number from the gun itself, or he didn't clear the gun when he opened the box. Or both.

-- 2) The customer either didn't pick the gun up to inspect it prior to the sale, or he didn't clear it when he did so.

-- 3) After he got home the customer didn't bother to even attempt to fix what was probably a very easy problem to solve; the locking block on the Beretta was probably slightly out of whack and could probably have been reassembled easily.

-- 4) The store didn't bother to try to fix the problem when the customer brought it in.

-- 5) The store switched out the slide with another gun, which means someone else will get a gun that has already gone home with someone else and wasn't assembled and test-fired with the frame they bought.
 
But even then, the salesperson should have cleared the gun when he picked it up to record the serial number, and the customer should have done the same the moment he removed it from the box, whether that was at home or at the store.
You don't have to pick it up to see it since it's on the side of the frame, and also on the label on the box

We did it more often with rifles than handguns, but unless they asked they normally got the one in the display case

I agree the customer should have done it ASAP, but we really don't know that he didn't.

Sometimes life gets in the way of playing with the new toys
 
Snyper said:
You don't have to pick it up to see it since it's on the side of the frame, and also on the label on the box
No, but it's a good idea to clear it as soon as you open the box. And if you decide to only clear it if you pick it up, then there's a good possibility the serial number is on the other side of the gun so in that case you have to pick it up.

And you should never read the serial number off the box, you should always read it off the gun itself. I've seen far too many mix-ups where the gun and box didn't match.
 
I'd be willing to bet the gun shop exchanged slides to quiet the buyer down and as soon as he left they properly installed the "defective" slide onto the donor pistol and promptly returned it to current stock.
If he's this animated here can you just imagine how he was at the store?
No paperwork, no used gun by serial number to have to resell.
That's why they exchanged slides, not pistols.
 
I'd be willing to bet the gun shop exchanged slides to quiet the buyer down and as soon as he left they properly installed the "defective" slide onto the donor pistol and promptly returned it to current stock
As I mentioned, I would not want to do business with a shop that did that. I don't care how fed up they were with some OCD customer's ridiculous, and unreasonable demands.
That's why I asked if they made the exchange in his presence. But it appears when it's been pointed out how unreasonable his demands were he went silent.
My suspicion is they took his perfectly good Beretta to the back room where they "traddled" the slide with another gun. In reality, they broke it down, reassembled it correctly, and returned it to him saying they put a new slide on it in order to get rid of him.
 
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And you should never read the serial number off the box, you should always read it off the gun itself.
I agree.

You should read it both ways to confirm they match, but you don't have to pick up a Beretta pistol to see the numbers, and there's no need to handle it at all if it's in the case as it came from the factory

I would have opened the box, read the number and confirmed any extra mags or accessories were present, without ever touching it at all
 
I suspect Cheapshooter got it right about them simply telling him they exchanged the slides just to get rid of him.

No one wants an irate customer hanging around.

On a side note this reminds me of a guy who brought a rifle in due to a scope ring screw head where the allen wrench stripped out.

He was a regular customer and really picky about keeping his guns looking new, so I figured I'd mess with him a little.

I took the rifle in the back and got the screw out in less than a minute with a center punch and a larger allen wrench.

There was a small opening in the wall so I could see him without him seeing me.

Once I got it fixed, I picked up a hammer and started beating hard on a piece of scrap metal.

At the first blow he jumped and got this look of shock on his face.

After a couple more licks with the hammer, I turned on a fairly loud bench grinder and sharpened an old hatchet

By now all the blood had drained from his face, so I went back out and gave him his pristine gun and told him what I had done.

The look of relief on his face was priceless, but this was before the days of celll phones so there were no pictures
 
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This is an odd story up and down the line. I tried to read it closely.

These are my favorite parts!

1) The bit where no one racks the slide till the new owner takes it home and he racks it and discovers it's stuck like cement.

2) The part where he calls the gun store and complains and they tell him to bring the piece back to the store and they can send it in for repair if needed and this irritated the new owner...
...yes, I am angry. Very angry. To wit, I did not put down that kind of money to be without it for the first two-plus weeks of ownership! As far as I am concerned he can swap it out...

What was the rush? What did he need the gun for in that two weeks? It's like the old joke "A 10 day waiting period? But I'm angry now!".

3) The episode where he begins this thread to complain before he actually takes the gun back to the store.

4) When he decides he needs a whole new gun before he knows what the issue is. That was a good part!

5) The part where they tell him they will replace the stuck slide with a slide from some other gun. Wait, What?!? To do that don't they have to remove the stuck slide? Once it's off can't they maybe see the issue? Was it the locking block? the barrel? Who knows. They told him they replaced it and he says "Thanks". This might be the best part.

6) The episode where they say they just start playing mix and match with the parts of new in the box guns. Think the blueing is off on that Sig? Just swap out the parts that look good to you from another, "what the heck bra just keeping it chill".

Yep all in all a good story. Will there be a sequel?

tipoc
 
The OP screwed up by not testing function at the shop and blames the shop for his mistake. Others here tell the OP how to fix his problem and the OP obviously lacks the skill to do that. If it was me I would have disassembled it put it together right, lubed it and been shooting it instead of whining about it but then I function test everythint that I am interested in purchasing.
 
Ok, slightly off-topic, but would you consider it a rather serious design flaw if it's that easy to to reassemble a Beretta 92 in such a way that the slide locks into place like that? I mean, yes it's operator error, and yes, you should always check the action after assembly, but it seems to me like a poor design decision if it's that easy to accomplish.

Once I got it fixed, I picked up a hammer and started beating hard on a piece of scrap metal.

At the first blow he jumped and got this look of shock on his face.

After a couple more licks with the hammer, I turned on a fairly loud bench grinder and sharpened an old hatchet

By now all the blood had drained from his face, so I went back out and gave him his pristine gun and told him what I had done.

The look of relief on his face was priceless, but this was before the days of celll phones so there were no pictures

You are an evil, evil man. I salute you.
 
Ok, slightly off-topic, but would you consider it a rather serious design flaw if it's that easy to to reassemble a Beretta 92 in such a way that the slide locks into place like that? I mean, yes it's operator error, and yes, you should always check the action after assembly, but it seems to me like a poor design decision if it's that easy to accomplish.

If the description of the problem was accurate I might think that. But that's a big leap, I mean it's a leap to think the description was accurate. That the slide was racked only once and then froze up so hard it could not be gotten loose. He claims to not have disassembled it. Only racked the slide once for the first time once he got it home.

I'd also remind myself that the gun has worked well in the hands of a couple million people for over 30 years without repeated instances of the issue the op described.

I'd also have to remind myself that once he did take it back to the store the folks there were somehow able to get the slide loose enough that they could remove it and swap that slide for another that they pulled off another new gun...at least that's what the op said.

I could guess all day at what the actual problem was but I'm wary of the "facts" as presented, so reliable info to go on is scarce. Something went wrong, the op got upset, the store straightened out somehow.

Oh, I also welcome the op to the forum.

tipoc
 
It's always the locking block! This is why I have stayed away from this style of handgun since getting rid of the Taurus I had problems with. The locking block is a weak point in these guns, and if it breaks often the "fix" is to cut the barrel in half to unlock the action. Yes, I know that Beretta beefed up their locking blocks a few years ago. And, maybe this has solved that problem. I still don't like the design. Call me a "hater", if you must.
 
I'm not defending anyone on this but I bought a Ruger sr22 yesterday and throughout the whole process of looking it over and even buying it new the gun shop wouldn't take the huge trigger lock off. It wasn't till I got home that I even got to put my finger on the trigger.

Yes I fondled one at another store but they had the better price. I'm pretty sure I racked the slide. Oh yeah they did take the huge trigger lock off before I left the store. Of course that was only to put a smaller junky trigger lock on.

Maybe both the OP and myself should frequent more shops that let you fondle the guns more.
 
So when he took the lock off in the store, you didn't rack the slide? Yeah, guns shops often have locks on the trigger, but once the deal is being done, the lock comes off. And the first thing I do when that happens is pull the trigger.

But that aside, a trigger lock doesn't prevent racking a slide. Just pulling a a trigger.
 
In my instance they never let me handle it with the trigger lock off. I told them I was going to buy it they pulled it from the case, filled out the paperwork, and then took it to the back room without me touching it again.

On pick up I was early. There's a two day waiting period in this state. They made me wait 3 days although I got instant approval. I filled out the remaining paperwork, they walked me to the register and finalized the transaction, then walked me almost outside the store before handing me my purchase.

It was the oddest thing I ever saw and I'm waiting to talk to their other gun guy to see why this guy acted this way. At all times I went in this guy was there so only he helped me.

I don't know if the OP had a similar experience but I emailed the company twice and they haven't emailed me back.
 
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