Gotta put my $.02 in, (would have used a wooden nickle, but I sold it), and first things first Christies Appliance in Tucson is a good shop, and so is Murphy's Gun Shop, as LONG as Murphy isn't hammering out the stuck cylinder on your Taurus revolver with a rubber mallet. Yes he did, back to Taurus is went and yes, I was young and dumb. Gun got fixed by Taurus, and I still shopped at Murphy's while I lived there. Sheesh, I think that was...maybe 17-20 years ago...
Washing machine died a little over two moths ago, local guy made a HOUSE call for $75, same thing, transmission went out, black grease all over the floor. Offered us a loaner for a couple of days, picked up the old one delivered the loaner free of charge. OK...Couple of days he called, weird grinding noise, can't figure out WHAT'S wrong, going to keep it, so keep the loaner, (nicer than the machine we turned in), for a few more days.
TWO MONTHS LATER...I remembered we had a washing machine in the shop. Called them, asked if we had traded. Mom, of the Mom and Pop duo couldn't find my paperwork, washer was still in the back. Finally said, $100 and the loaner is yours. Done.
Back to guns - LGS, a REAL GS, has a high speed/low drag kind of guy running the place, flashy and glitzy, everything is high end and tactical. So, I deal with the guys at the pawn shop, dirty little hole in the wall next to the tracks with some great guys inside, and management I've run into at the range. That guy can SHOOT, too! Yeah, I get ribbed about being the "CZ guy", but it's all in fun, and they get freebies sometimes when I have extras.
Customer service bests? RCBS and CZ hands down. And, nobody is going to believe me here, but Taurus did a great job getting two revolvers fixed for bent cranes, both of which were NOT the guns fault, both in less than a month. Hey, give credit where credit is due, right?
4v50Gary, shop at the Safeway in Casa Grande, AZ, best grocery store service I have ever had, bar none. Exactly 686 miles round trip from there to The Linq hotel in Vegas...