You guys are a very civilized bunch, for sure.
All the shooter criticisms and not a one was insulting.
At the range, awhile back, there was a young lady trying out her new snubby.
(How come gun store clerks nearly always insist on selling a "little gun" for a "little lady")?
At seven yards, she was hitting dirt, birds, sky, everything but the target.
Those short revolvers are, indeed, difficult to shoot.
Experienced shooters know them for expert guns.
So, like the good folks here are advising, it probably less likely that it's the gun than the shooters.
Before sending it anywhere, spend some more time with it.
Betcha' it cures itself.
And, if it is the sights that are off, that is very easy to check yourself.
Consistently tight groups somewhere on the target would be a clue.
Enjoy your new revolver, it will soon grow on you.