XDs Recall

Just curious SIMP, when was your XDs received by Springfield? Mine was received at 9:54am September 3rd, and still shows not being fixed yet.
 
There are people that already have their XDSs in hand over at XDTalk. One guy got a call from SA saying they sent him the wrong gun and to refuse shipment when it arrives and SA dosn't even have the tracking number for it. Go read on that forum if you want info on what a total cluster this has been since the beginning.
 
Nakanokalronin said:
One guy got a call from SA saying they sent him the wrong gun and to refuse shipment when it arrives and SA dosn't even have the tracking number for it.
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Now that stinks! Poor guy.
 
Originally Posted by SIMP

Now that stinks! Poor guy.
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Not really since they sent the correct one the next day. It's supposed to show up today at his residence and he's supposed to refuse it, so who's ever it is will be waiting longer than normal. I haven't seen an update from him over at XDTalk though.

ETA: Well looks like he never got the wrong gun and the CS rep told him they weren't going to send him his until the other one was returned. He talked them into sending his overnight though. I'd read over there at XDTalk , but wouldn't bother posting anything. All the wrong about this recall has been talked down by some members there that act like it's normal business and apologize like they work for SA.
 
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i just received my pistol (checked serial) and a new 9 rd mag.
Looks like they fired it a few times (makes sense.)
Seems to dry fire fine. Off to the range this weekend!
 
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Well, that just totally sucks. A gun arrives there on 9/3, and mine arrived on 9/9, and someone's that arrived on 9/30 is getting theirs back tomorrow?

Gotta say, that just sucks for Springfield customer service. It's certainly not FIFO, unless the 9/30 guy had registered his way before he sent it in. I should have kept mine and used it vs. sending it in.
 
Mine got there 9/30.
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So, they're definitely NOT going by "first in, first out."

Mine's been with SA since Sept 5th and the only status it shows on their webpage is "received."

Really leaving a sour taste. :mad:
 
Okay, gun received along with extended mag. The case they sent it back in looked like it had been run over by five trucks and a forklift.....but.......the contents were all safe and sound inside. Got it cleaned and ready for the range.

Has anyone shot theirs since it has returned?
 
Maybe they have one line doing the 45's and another doing the 9's. Since there are fewer 9's out there it would make sense than they might have a faster turn around.
 
and then...

Shipping is underway and customers are telling us they are very pleased with their upgraded XD-S™ pistols.

In our last update, we announced that upgraded pistols would start being shipped back to their owners on Friday, October 18th. Our process of upgrading pistols - in the order that they were received - started as planned and we are very pleased with the positive feedback we are getting from customers regarding the upgrades.

As you know, we have greatly increased our staff to get upgraded pistols back to our customers as quickly as possible. We are committed to achieving the fastest turnaround times we can, and since last Friday we have already upgraded and shipped thousands of the recalled pistols we have received.

As you might expect, a very large number of pistols came into the Armory the first few days after the recall was announced. We are currently upgrading the batch received during those first few days, and once we work through them, we will be in a better position to provide a more specific update on the status of returns.

We are working as quickly as we can to provide more definitive shipping information to everyone, and we are committed to doing just that on Friday, November 1st. For now, please know that in just the first week of production we have realized a number of increased efficiencies and we will continue to improve upon our pace of delivery in the days and weeks ahead.

Based on our testing - and the initial feedback from customers - we remain confident that owners will be extremely pleased with their upgraded pistols. When upgraded pistols are finished, customers will receive a shipping notice and tracking information at the e-mail address they provided for the XD-S™ recall.

The entire Springfield Armory® family greatly appreciates the patience and loyalty of our valued customers.

This Springfield XD-S™ Recall Update will be updated every Friday through the recall process. Please check back for updates.

As a reminder, do not use your 3.3 XD-S™ until the upgrade has been performed.
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For any of you have have had your XD(s) returned after the recall, has Springfield Armory included anything for your inconvenience (i.e. an extra magazine, cap, key chain?)
 
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