There is nothing wrong with your press - most progressives have a learning curve - best suggestion is to work it out with the manufacturer. It does no good to point out what press you have as it is of no use to O/P
There does seem to be something wrong with the press and I disagree, it could do the OP plenty of good to know that there are other presses that don't come with all that required tweaking. In my opinion, simple to operate and reliability in this case could have a big impact on safety and I want the OP to know that they are out there. I'm sure Dillon is not the only one but I do love how easy it is to use so I can keep my attention on the reloading process, not messing with the machine.
Look at it this way, I've read posts quite often were someone gets blasted for mentioning some distraction while reloading. I read one within the last day or so where a guy mentioned he couldn't reload because he was watching is two toddlers and he still got blasted. What could be bigger distraction that fiddling with that press? If I knew of a better press, I would let the OP know about it and get one myself provided I could afford it.
If that thing can not be made to operate smoothly, try another one. I can only attest to the Dillon 650 because that is all that I have experience with but I do know that it works. And yes, if you think about it in terms of safety, it could do the OP some good to know that!