ROCKETBMM - Beeps but won't open
If you're talking about a Winchester - I JUST bought mine three days ago, and mine is doing the same thing. I have been on the phone with the manufaturer in Fort Worth (817) 561-9095. I am talking with a man named Josh. It was very frustrating moving that thing into position and then it not opening. They said to remove the GSP sticker on the face, unscrew the screw, and stick my finger in the battery door to pop out the control pad. There's a ribbon of copper lines going to a white connector. Somebody from the factory just jammed it on there, screwing up the pins. They are FEdExing me a new pad.
Tried to align the pins myself in the meantime, and now it's intermittently opening. Seeing your remark about it going bad in six months is not very reassuring. When I finally got it open, the upholstery is already coming off, and buckled from them pushing the shelving parts together.
HERE'S THE THING, THOUGH: They are not only immediately taking care of me, but have called back twice so far to follow up. I'm thinking of taking it back to Costco, but Josh is more than profesional, and simply wants to know how he can keep MY business.
I'm not sure what I'm going to do yet. Any advice?
QUESTION: Does everyone else's handle "free-turn?" Mine slips when it doesn't open. Is that common?