Upset about 1861 from Taylor's.

yarrum

Inactive
Sorry, I posted this in another forum also but I am a little mad. I have been researching my purchase for an 1861 Navy for a while. The ONE thing I knew I DID not want was an 8" barrel which is historically inaccurate. This ruled out companies like Dixie. To get to the point I purchased one from Taylor's which specifically said in the literature and on their website that their barrel 7 1/2" long. I got it home and laid it next to my 1851 Navy and... you guessed it... it was 8" long. I called Taylor's and explained it to them. If I want to pay for shipping to ship the one gun back AND pay them for shipping for the new gun to me AND pay for the upgrade to Uberti I can have my 7 1/2" barrel. I am ticked!!!!:
 
Yarum,
Is your gun a 36 cal? If it is a 44 then they just slap an 1860 Army upper onto a navy grip frame and call it a 44 cal Navy. I have one like that made by ASM. If it is a 36 cal, I'm surprised as my Uberti '61 navy has a 7.5" barrel.
 
Website revised.

Before I get the ... you dumba@# their website shows it at 8". They corrected there website in the last week because of this. The website was identical to their catalog previously.
 
If their web site said 7.5" then they need to make it right out of their Pocket, not yours.
I'd be PO'ed too.

+1

Their mistake, their nickle.

You can do a charge back on your credit card, you well be out return shipping. Then deal with a reputable company.
 
I, too, am a member of the "Taylor's needs to make it right" club. If it said 7 1/2" on the web site and in the catalog, I think that they ought to step up and cover the shipping.
 
fer cryin out loud

most companies still cant decide on how to create a universal measurement system for revovler barrels.

technicaly the length can be right if they merely use length of rifled area as barrel
 
We deal with Taylors. If what you bought ain't right they'll take it back. If it is a Uberti then it should be historically correct If it is a 44 c from Pietta maybe not.

WBH

Brand new 1851 36 C Uberti NIB we sell for 290.

Brand new PIETTA BOX 1851 Navy 36C w/spare cylinder $289.00

ETC on all C/B revolvers bhardy360@aol.com
 
Credit card companies have a mechanism for dealing with disputed charges for exactly this reason. Seller gives Buyer something other than advertised and agree to and thinks they are off the hook because of the credit card payment.

Guess what! They aren't and it costs them money to have a charge disputed.

Contact Taylors and inform them that you are disputing their credit card charge for Breach of Contract, specifically Seller's failure to deliver the agreed to item in the manner agreed to. Further, if you expended any monies to have your local FFL process the transaction, inform them that you are due those monies too.

They won't be happy; they might yell or they might bluster. But their changing of their advertisement is proof that they realize they made a mistake. They are caught dead to rights and have proved that they know they are in Breach by their own actions.

This is a simple contract law issue.

  • Seller offered a specific item for sale, listing it's particulars.
  • Seller is by definition an 'expert' on the item he is selling.
  • Buyer relied upon Seller's description to make decision to purchase.
  • Buyer accepted offer and gave consideration ($$).
  • Legally binding contract now exists in the eyes of all 50 states and the US Gov (as this included interstate commerce).
  • The Seller is in breach of contract for failing to live up to the contract.
I have over 41 years of US contract law experience and you should contact your credit card company now (don't wait till tomorrow) disputing the charges for 'failure to deliver as advertised'.

If Taylor's raises as stink, I'd consider contacting BATF to inform them of the dispute, the actions you've taken, and Taylor's failure to deal with their mistake. BAFT doesn't have a sense of humor when it comes to firearms issues.
 
Uberti 1861 Navies have 7 1/2 inch barrels
Pietta 1861 Navies have 8 inch barrels

Always been that way. Difference is in who made them, not who sells them.

IMNSHO, If their catalog said the Pietta had a 7 1/2 inch barrel, they should refund your money & pay return shipping. If you want the 7 1/2 inch barreled Uberti, you should make up the difference in price; but not the return shipping on the Pietta.
 
If Taylor's raises as stink, I'd consider contacting BATF to inform them of the dispute, the actions you've taken, and Taylor's failure to deal with their mistake. BAFT doesn't have a sense of humor when it comes to firearms issues.
BATF doesn't give a flying about bp replicas. They're not firearms.
 
They should pay return shipping, but if you want the 7 1/2 Uberti you should pay the difference in price.
 
Personally the last thing I would do is involve the government (BATF) in my civil disagreement with a well known retailer. I prefer not to have somebody in a suit showing up at my front door wanting to see the offending "Gun".

Deal with customer service, be polite and don't threaten them with an attorney or BATF. They don't want a ******* contest with you or any other customer, they should just want you happy.

Let us know how this shakes out.
 
I guess I'm the only one who read the thread the OP posted in "another forum".

The firearm he described is NOT one that was shipped to him after having looked at a website. Rather, the OP personally inspected this firearm at a gunshow (at the Taylor's booth), bought it, took it home, then realized it had a longer barrel than what he wanted. He had every opportunity to measure the barrel himself, in person, before purchasing it.

Seriously, does anyone here think Taylor's was at fault? :rolleyes:
 
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Yeah, if you pick it up in your hand at a gun show and then buy it, well, it's kind of on you, I'd say. If barrel length was the prime consideration I figure you'd have measured it while you had the chance.
 
Clembert.

Clembert,

While I was at the show I had 5 minutes to purchase the gun so I ran over to the booth. I DO NOT carry a measuring tape with me nor did I have reason to doubt their website and catalog.

I think you are assuming that everyone is as experienced as yourself in the blackpowder world as yourself.

For me it was a matter of making a list of whose barrel was 7.5". Taylor's said it was so I never doubted it. Once I realized the problem, all I wanted was to exchange it without paying freight for both guns. I was willing to pay the upcharge.
 
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heck just saw a half inch off of it and have it re-crowned and the sight put back on. It would be cheaper than paying shipping and upgrade.
 
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