Thousands of free bullets = moral dilemma?

Like many others above, I'd call and ask what they wanted me to do with the stuff. They can pay for shipping.

Never had anything like this happen to me though.
 
Hansam +1

Based on the implied weight and resulting shipping costs, I would expect they would tell you to keep them.
 
reset - your situation is not really a dilemma. A dilemma requires that there be two equal choices or solutions which then makes the decision as to which one to take far more difficult.

The only good choice has already been stated and rehashed several times here so I won't even mention it. The reason I would want to call the company is to let them know there is a serious problem with their website ordering function. This same scenario could be repeated dozens of times before someone figures it out if they are never told about it.

I'd be willing to bet a few bucks that they tell you to keep the bullets. The shipping costs and related hassle to have them returned just isn't worth it most of the time.
 
There isn't just a problem with their website ordering program, there's also a problem with their staff that no on caught this issue on the paperwork before the order shipped.
 
Ordered a set of Silencio Magnum hearing protectors in 1990 and got 4 pair not the single pair I expected. Called them up and they promised to send me a shipping slip to send them back. That was 22 years ago and I'm still waiting for the slip. I continued to buy brass, bullets, targets, dies, etc. from them over the years so they haven't lost anything but it was their goof and I tried. I have a feeling it just wasn't worth the hassle to them and they really didn't care if they got them back or not.
 
Thanks for all your well-reasoned responses. They speak to the quality of people on this forum. I'll update the thread after the long weekend and let you know what shakes out.
 
I wouldn't call them - I'd email them.
That way there's a paper trail in case something comes back at you in the future.

Forgive me for saying this - but - I've had more than a few times where "doing the right thing", has blown up in my face.
Big time..

People get really weird when they screw up something....
Their first inclination is to do the CYA routine and deny that something ever took place.
 
Good thread guys. I completely agree that doing the right thing is always the right thing; even if it is troublesome or problematic.
 
It is possible that you have had a product shipped to you that somebody wanted you to try for free. After all, it was a vendor you didn't buy from. I'm sure they got your info from the other vendors and if their product is good, they figure you'll order from them in the future.

It's happened to me in the past for other types of products, and I've e-mailed them as has been said, and been told we'd like to to try ours-no strings attached.
 
"No good deed goes unpunished."

Yeah.

About a year ago, our credit card info was stolen (I suspect during the course of some orders with a small firearms parts vendor). They made a number of purchases, including a very expensive camera lens which they mistakenly mailed to our home address...which tipped us off to check our card info online.

After filing the fraud claim etc, I called the vendor to explain the situation and ask how they wanted their $350 lens returned. Not only were they quite rude to me, but they also wanted very specific shipping (probably because it was $2 cheaper) that would require me to drive 20 miles one way to drop it off. At the price of gas I refused, as UPS would pick it up at my door. After threatening various actions against me which I told them to go ahead and try, they finally agreed to have UPS pick it up but wanted my wife to take a day off work to wait around and hand it to them on person. As it turned out they showed up before she left...and against my anger she shipped it...I was ready to tell them to go pound sand. I had requested the moron connect me with his supervisor and of course that never happened.

That company still spams my inbox to this day with offers and does not respond to requests to remove me from their mailing list...

That said, if this or the OP's situation happened again, I would try to do the right thing and return it anyways....as long as they didn't expect me to drive 40 miles to make up for their mistake...
 
I would call them and be ready to send them back, BUT, I would also try to cut a deal on them. Maybe they will sell them to you at a good discount?
 
The Federal Trade Commission says that if you receive goods that you did not order, you are not obligated to return them and may keep them. State laws may vary.
 
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Although you did not order this merchandise, since they sent it to you it's really all up to you what you do with it.

If it was me, when I did order from them if they treated me well (unlike CTD in which overnight shipping turned into 2 week shipping) then I would give them a courtesy call and see if they want it back (if they pay for shipping). Otherwise if they treated me like crap, then I would probably let them know they screwed up and that I was keeping it.
 
The Federal Trade Commission says that if you receive goods that you did not order, you are not obligated to return them and may keep them. State laws may vary.

Surely you don't use the State as your moral compass? Tell me it aint so!
 
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