I bought my first Taurus firearm, 85 revolver, the first week of October. Getting familiar with it, dry-firing, I noticed occasionally it would lock up and not fire single-action. Oops, not good.
Had to send it back, they said six-week turnaround. I'm still waiting. Called them yesterday, they said it will "probably be a few more weeks..."
W T H?
Beware. Also their customer service during this time sucked exponentially. Despite having Facebook and twitter, you can only get them to respond by calling on the phone, and you will wait on the phone for at least 30 minutes (oftentimes much longer).
After you finally talk to someone, their shtick is to give you a bunch of excuses as to why it takes so long. Great, like I care about how inept your company is.
So if you want to invest your hard-earned money in a Taurus, keep in mind you're rolling the dice. And heaven help you if you roll craps and have to deal with their customer 'service'.
Had to send it back, they said six-week turnaround. I'm still waiting. Called them yesterday, they said it will "probably be a few more weeks..."
W T H?
Beware. Also their customer service during this time sucked exponentially. Despite having Facebook and twitter, you can only get them to respond by calling on the phone, and you will wait on the phone for at least 30 minutes (oftentimes much longer).
After you finally talk to someone, their shtick is to give you a bunch of excuses as to why it takes so long. Great, like I care about how inept your company is.
So if you want to invest your hard-earned money in a Taurus, keep in mind you're rolling the dice. And heaven help you if you roll craps and have to deal with their customer 'service'.