When I worked for Mazda and called the tech line we listened to their commercial song, Zoom. Zoom Zoom.....
If Taurus is that stacked up with customer service calls it should make you wonder?????
Now when I call Charter Arms, they answer almost right away and are even cheerful. Most every time they actually knew what they were talking about too. Only once did I feel like a secty answered when no one else was around and she did the best she could.
Actually, it was the response I got from Taurus on the phone that led me to just pawn the thing. Who wants to send it in and wait months and months and months to be told it is within specs on your postage money?
I'd bought an AR-15 Colt Competition Rifle from a firm that purchased the use of the name Colt and came to find out the chamber had been reamed with a dull reamer. It was a prepaid quick turn around which also got me an upgraded stock, better muzzle brake and a new barrel that shot .389" groups instead of the just under an inch of the first barrel. The new Taurus Customer Service big wig claimed he would turn things around but he seems to be taking his sweet time doing it.
If Taurus is that stacked up with customer service calls it should make you wonder?????
Now when I call Charter Arms, they answer almost right away and are even cheerful. Most every time they actually knew what they were talking about too. Only once did I feel like a secty answered when no one else was around and she did the best she could.
Actually, it was the response I got from Taurus on the phone that led me to just pawn the thing. Who wants to send it in and wait months and months and months to be told it is within specs on your postage money?
I'd bought an AR-15 Colt Competition Rifle from a firm that purchased the use of the name Colt and came to find out the chamber had been reamed with a dull reamer. It was a prepaid quick turn around which also got me an upgraded stock, better muzzle brake and a new barrel that shot .389" groups instead of the just under an inch of the first barrel. The new Taurus Customer Service big wig claimed he would turn things around but he seems to be taking his sweet time doing it.