you cant say they wont get though this, just look at sccy, they didnt have a (no fix) situation, but nearly everyone who had a 1st gen had it in the shop half a dozen tines
Four months and still no sign of my refund check. Any thoughts of buying a Steyr/ Caracal in the future are dwindling fast. It is just bad customer service to hold my money this long.
I had a model F - the full size. Nice gun. No problems ever and very accurate.
They - Caracal told me they were going to repair/replace when a new shipment came in. I waited for like 6 months and had to call some office in U.S. They finally said do you just want your money back and so I finally sent the gun back and got my money.
Was a little irritating working with a small office as there was only phone calls etc. But they did come through.
I wouldn't say no to another, but these days I like guns that have a lot of support or aftermarket - like Glock or an AR-15 with parts all over the place. This one - nothing - except that small little office in like Georgia or some place?