Sadly Cimarron SINGLE Shot

G

GJeffB

New member
posted here and elsewhere per usual

Cimarron 1874 Sporting Rifle Sharps falling block .45-70. Brand new, received last week or so, first range session today. grrr

Load round 1, fire, eject. Load round 2. Lever won't close, block rises slightly, hangs on the rim, cartridge chambered. Pulled the lever pin and lever, block still hangs on the rim. I removed the fore end and further inspection shows the barrel is loose! As in perhaps an 1/8th of an inch in both directions :mad: of the witness mark. Finally tapped the round out of the chamber with cleaning rod. Later on at home, rinse and repeat. The barrel is clearly so loose it's preventing the action from closing on a chambered round. Thus making the rifle a TRUE single shot. I only got 1 round off before it stopped functioning.

Question, just for my information, please: Does anybody know how the barrel is secured in the receiver? It doesn't appear to be threaded, pinned perhaps? If pinned, would that first round have caused the loosening?

Looks like I'll have to prepay shipping back to Cimarron after getting authorization, and expect a minimum 2 month wait. I'll call Customer Service tomorrow. Email sent tonight :(

-jb
 
Sarge, I understand Cimarron is an importer for Uberti, Pedersoli, and, perhaps in this case Chiappa as marked on the barrel under the forearm. Enclosed paperwork refers me to repairs@cimarron-firearms.com which is apparently the "factory authorized repair" location. So that's now a 3rd (4th) party intervention?

Let's see how the first contact goes :confused:

Anybody with possible diagnoses, anticipated/preferred fixes, so I know what I'm talking about if it escalates.

-jb, hoping for the best, preparing for ...
 
Hard to believe that barrel is not threaded into the receiver....send that thing back..no question

Ocharry
 
ocharry, just so there's no misunderstanding:
I don't know if the barrel is threaded or not. I just know that there's easily a few degrees of turn/slop/twist in a loose barrel. I can't determine if it is threaded or not.

send that thing back..no question
Click to expand...
Pretty much where I'm at. Emailed tonight, but that's Sunday, so they get a pass for a day or so. I'm a bit itchy about having to pay for shipping, but let's give it a bit to play out.

I was kind of looking for ... I don't know. Maybe "yes/no/maybe that's normal" <or not or "this is the proper fix to expect ..."> or some such. You may have answered the question.

Thanks,

-jb, bummed about the first big mouth rifle
 
The barrel is threaded into the receiver. If the barrel has rotated even a little bit, your extractor is keeping the breech block from coming up all the way.
 
I have an older Dixie gun works 74...made by pedersole...spelling...it is their sport target model...may not be made anymore....anyway....I think scorch is right...if the barrel turns any it would keep the extractor from going in its notch

The front of the block has a radius on it to help cam or slide by the rim of the cartridge and push the extractor back into its notch

So I guess if you want to you could pull the take down pin and drop the block out...the extractor hinges on that pin....put it back together and leave the extractor out....just to see if the block will slide into place...the corners or edges of the block should stay in contact with the barrel face even when you push the lever all the way forward for extraction...with the barrel turning...if it turns out then it could cause a head space problem too

Either way the barrel should be tight in the receiver

I would think cimarron should pay the shipping back.....I'm pretty dang sure they want it back just because it could turn into a real liability mess for them if you get hurt with the thing....its a manufacturing problem

For sure dont shoot it anymore

Hope it works out for you....I think I would want a different rifle from here

Good luck..play for keeps on this one.....keep us up to date on this one...definitely curious what they say

Yeah I feel for ya

Ocharry
 
x-posted

Just updating the thread as requested ...

Email to Cimarron for a Return Authorization (RA#) Dec. 6th explaining the events, date of purchase and advising I have appropriate documentation of purchase. I received a reply Dec.10 (4 business days, not too bad) with an RA# and advised to standby for additional email with paperwork that will need to send with [my] rifle. I replied same day (12/10) asking for a return label for an out of the box defect.

Today, 12/17, 5 more business days with no reply, I followed up asking for an estimated time to expect “'additional paperwork'” so I have an idea when to get worried, please?"
Also included was an explanation that I've never had to return a firearm, and I'm unsure of what response time should be, given covid, etc.

To be continued ...

-jb, no idea what's un/reasonable
 
Yep, factory's problem. Barrel is not supposed to be free floated in the receiver. I wonder how it passed inspection? Don't they headspace it?
 
Makes you question the proof house, doesn't it Jim?

Get Joey to bless the batch, have Antonio stamp it with a proof and crate 'em for shipment overseas. Not our problem anymore.
 
Update as promised:

Glad I was patient with Cimarron. They must be buried like other vendors. Anyway, today, after 13 days of no reply, the Customer Service Agent that had contacted me initially replied. He gave me complete step by step instructions and included a prepaid UPS shipping label :D and a copy of the authorized repair shop's FFL, just in case. No fuss, no muss, dropped it off at UPS and it's on it's merry way.

That's twice now that I was this >< close to jumping down somebody's throat when I've been contacted. CS Agents must also be mind readers ;)

-jb
 
There are a number of ways that could be "fixed" Some are "less good"

You paid for a pristine,correct rifle. IMO,that pretty much means a new barrel.

Next best,setting it back a thread.

From there, IMO, it turns into hacks to send you smiling down the road. Loctite,a shim, peening or rolling to displace metal,etc.

I might ask to be informed of what the remedy will be before the work begins.
 
They'll have to either set back the existing barrel and rechamber it, or replace the existing barrel to make it right.
 
[Reviving the thread for promised update]

You can’t make this stuff up …

I had a message today to call Cimarron Firearms about my gun [yay, fingers crossed]

I called back and spoke to the Texas Customer Service Rep. She’s happy as a clam, explains that the gunsmith had to send my gun back to the Chiappa factory in Ohio. But they got it repaired, sent it back to the Texas Customer Service center, and she’s going to get it boxed up and sent out to me tomorrow. She goes on to explain it doesn’t have to go to an FFL, (I knew that), verified my address, blah blah blah. As we were finishing up I asked her what repair was made.

“Let’s see,” she says … sound of papers shuffling. “Oh, it says they modified the trigger plate [can almost see the smile on her face].” I nicely explained that I don’t even know what a trigger plate is, but my issue didn’t seem to have anything to do with a trigger plate. She asked me what gun I sent (uh-oh). I told her the model and type of the rifle, and the issue was a loose barrel.

She’s properly embarrassed and explains she thought I was a different customer. She found the paperwork on mine and confirmed the gunsmith had noted “the barrel can be unscrewed by hand” and sent it also to the factory in Ohio.

Me: so my rifle is not repaired?
Her: no, sorry
Me: and you’re not boxing up and sending me the gun?
Her: no, sorry
Me: I had you calendared to follow up on Friday, since that would be 30 business days since the gunsmith received it. Since you called me, could you check on the progress and get me an update?
Her: yes sir. I’ll do that and let you know. I’ll email you tomorrow. I’m sorry for the confusion.
[Conversation closes]

[Jeff kicks himself in the back] Daaaang. If I’d have kept my mouth shut, I might have had some weapon with a “modified trigger plate: show up!” Wait what? Heck, some guy in Sheboygan NJ might still end up with a once fired falling block o_O Talk about confidence in a company … Well, at least they're responsive, friendly, and trying to be helpful

You can’t make this stuff up …

[p.s. I acknowledged the old thread warning. I revived as promised for the update. When there's a resolution would it be better to start a new thread and reference the old? It seems appropriate to revive it to keep continuity.]

-jb, patiently awaiting the next adventure
 
the next time you talk to any one there, tell them you have kept all e-mails and phone calls from day one and if things don,t get resolved to your liking, you will post every thing about your plight about their firearm on several firearm sites that you are a member on. good luck. ps i read all posts about anyone having troubles with any firearm and that helps me to determin if i want to buy one.
 
eastbank, I have indeed documented everything.
Update: Back to post #17 when the nice ady said my rifle had been forwarded to the "factory in Ohio." I emailed Chiappa Ohio and their reply was that they did not have my rifle, Cimarron has not sent it to them :mad: AYKM??
So, since the Feb 8th conversation, I've followed with more emails. [crickets] For some reason they are no longer even responding. I called the original CSR's numbers ... no answer, no answering machine, just ring ring ring until I gave up. Right now I know zero about their repairs. All I know is their customer service has provided conflicting and false information and for whatever reason stopped answering my inquires. That's about the worst thing you can do, ignore a customer.

next time you talk to any one there, tell them you have kept all e-mails and phone calls from day one and if things don,t get resolved to your liking, you will post every thing
Click to expand...
Yeah, I've considered that. Just not my style. Sounds like "I'm gonna tell my mom on you ..." No offense, I just don't play that card. Besides, everything I've posted here and elsewhere is factual and not embellished. I leave it up to the readers to draw their conclusions.

So to recap: It's been well over 60 days. Their CSR offered to follow up if I asked, has not. Another CSR almost (apparently) returned the wrong gun, and again offered to provide an update, didn't happen. I was told the rifle was returned to the factory, factory denies. Additional requests to original CSR *and* company president (if I had the currect e-dress) are unanswered. I'm inquiring about a credit card merchant dispute, but I'm guessing it's too late. I almost feel like my gun is lost, but I can't be sure one way or another.

Conclusion: take what you will about Cimarron customer care. But thanks again for the sugghestion

-jb, never never land
 
You must log in or register to reply here.
Back
Top