I did call customer service, and they are going to send me a new front sight free of charge. I asked the person (this time a guy) if he just could send me a replacement, and he didn't hesitate, although he wouldn't get specific as to what the issue is. ??? I won't look a gift horse in the mouth, but on the other hand it shouldn't have been sent out this way in the first place. I did carefully examine the barrel frame mate up, and a turn in any direction even a thousandth of an inch would give it a canted look.