Remington Recall- YUK!!!

I had purchased a 700 Long Range through Buds on the Lay-A-Way plan, I paid it off in April. On 7/30//2014 I had them refund my money on the rifle. They have no time frame on when Remington was going to return the gun to them. Maybe down the road I'll pick up one up but I saw no reason to let them keep my money without the product being sent.

Sucks to, the first thing I do with a 700 is replace the junk factory trigger with a Timney. In fact, I got a brand new Timney set at 2.5lbs sitting in my dresser waiting on the gun.
 
"Remington announced the recall on April 11th. It's not their fault that you didn't find out or that you didn't send it in until now. "

Don't feel bad, it wouldn't matter even responding right away, which I did:
- 4/11: They announced it
- 4/13: I registered online
- 6/04: They emailed box label pdf files and opened a ticket #
- 6/11: Boxes arrived at home
- 6/12: Box was given to UPS with rifle inside and shipped to Remington
- 6/17: Tracking said the rifle was delivered to Remington
- 6/27: Remington officially "received" it and issued a Repair number.
- today: still hearing crickets when I check on the status

So, how long was the repair supposed to take once they received it? Twelve weeks? That clock didn't start ticking until 2-1/2 months after I registered for the recall fix (2 days after the announcement!!). I figure I got put in line after all the gun retailers since Rem already had my money. Again, it didn't matter if you put it in now. Let's compare return dates when we get them back and we'll see how much difference it made! Probably not much.

Glad I have other things to shoot.
 
I agree with a couple others earlier. A Timney or Shilen trigger is less than 200 bucks and it performs better and wouldn't have the wait time. Sorry your boy has to wait.
 
Kbilta, any progress on your rifle? I put a new trigger on 1 of my 900's. I am thinking of sending the other in for the repair. I really don't mind the x-mark trigger. The one I replaced pulled at just over 4 pounds. The one I have not replaced feels about the same as best I remember. I have not shot the rifle after I found out about the recall. I hope that they will catch up at some point and have a shorter turn around time.
 
Zach - no motion from Remington yet. Rifle still in their hands and their work order lookup system just says "received" or something uninformative like that. I check regularly but I've stopped holding my breath. I'll be sure to post here when there is activity so we can get and end-to-end on how long it took.:rolleyes:
 
I just picked up a 700 that is subject to the recall and the previous owner had not yet complied. I am dropping in the Timney, and sending Remington the trigger only. That way, I can shoot the gun now, and if I ever sell it, I can put the old trigger back in and keep the Timney for the next 700....just an idea.
 
FWIW - checked the Remington online Repair Progress Tracking site yesterday and the message is now different. Instead of "yeah, we got it" (well, not word for word), it's now "Repairman is in the process of servicing the firearm/part".

Right on time. Their quoted 12 weeks elapses on Friday. Of course, not counting the almost 12 weeks from the time I registered until they said they received it. Will update the whole bloody timeline when I have it back in my hands.

If I wasn't putting kids through college and I didn't have other interesting things to shoot, I would have replaced the trigger. Looking forward to getting my "new" rifle!
 
Just about any bolt action rifle can have the same problem as the Remington 700, either through wear or by being tampered with. Probably the largest number of such rifles are Mausers in which "trigger work" was done by someone who did not know what was involved. Of course, suing the current Mauser company for what was done by someone unknown, to a rifle made by another company in another country during wartime 70 years or more ago just might be tough.

Jim
 
UPDATE:
Movement on the Recall Front! My Rem 700 has been shipped back to me and is due to arrive tomorrow via UPS. So now, in case anyone is even remotely interested in this still, and for the cause of completeness, the total timeline is (assuming UPS actually delivers tomorrow):

....Date.............Elapsed Time
4/11/2014......0 days = 0 weeks: They announced it
4/13/2014......2 days = 0.3 weeks: I registered online
6/4/2014......54 days = 7.7 weeks: They emailed box label pdf files and opened a ticket #
6/11/2014....61 days = 8.7 weeks: Boxes arrived at home
6/12/2014....62 days = 8.9 weeks: Box was given to UPS with rifle inside and shipped to Remington
6/17/2014....67 days = 9.6 weeks: Tracking said the rifle was delivered to Remington
6/27/2014....77 days = 11.0 weeks: Remington officially "received" it and issued a Repair number.
9/15/2014..157 days = 22.4 weeks: Began Actual Repair
9/23/2014..165 days = 23.6 weeks: Completed Repair and Shipped
9/25/2014..167 days = 23.9 weeks: Delivered (expected)

So...their 12 week repair took almost exactly twice that because it took them almost 12 weeks to "receive" it after it had arrived. Well, whatever...

Sadly, when I open the box tomorrow, it's not like it's going to be any different than when I boxed it up almost 6 months ago. At least I should be able to get to the range with it before it snows and sight in the scope again (after I re-mount it, etc...).

Oh, forgot to add one detail: I found out it was shipping back because I have a MyUPS account that notifies me when a package is coming. No email from Remington. Later I logged into their Online Repair tracking site and saw the message there but they didn't actively notify me. Not good since the delivery requires Adult Signature so I had to make sure my wife is going to be home tomorrow afternoon to receive it - and not good just on principle, it's not like they don't have my email address!
 
Last edited:
I've been running Remingtons with the Walker trigger ..... for decades ..... it's like any other piece of equipment: take care if it and it will work, neglect it, and it will fail.

Keep them clean. If your idea of cleaning a gun is to hose them down with WD-40 or 3in1 oil ..... yeah, they might not work as intended.....
 
Back
Top