Remington gets it 50% right...

3

.300 Weatherby Mag

New member
EPIC FAIL REMINGTON!!!:mad:

So I got my 870 Wingmaster back last week... They actually replaced it and sent me a new gun... The 700 CDL came today... And all I can say is WTH.... First thing I noticed when I opened the box was that there was black grease all over my walnut stock and in the checkering on the pistol grip... Not happy, but no big deal it all came off.. In the process of cleaning the grease off, I noticed that my stock also has around six new scratches and two dings... It went back to Remington in pristine condition.. Then we go to the new trigger.. Pull weight is ok, but......... The damn thing is sitting loose in the stock, its not even tightened up to the action properly!!!! Now the test target looks good, but WTH??? Dings on my stock and the trigger (that they charged me for) isn't even tightened up!!!!! I'm sorry but I manage to keep my stocks in pristine shape even with my simple gun vise at home.... Not too happy... Rant off.. I'm done...
 
How was the gun packaged to ship? I have seen some terrible things happen to guns shipping and receiving them for our shop. Had a brand new Marlin that was tossed around so hard in the shipping that the stock cracked. You never know.
 
Gun was packaged in a Remington box, in molded Styrofoam... The scratches are from the idiots in the Rem service dept and not from shipping... I don't see how it could have been shaken up enough to loosen up the trigger mechanism..
 
I've seen sights broken off, actions jarred loose from stocks, cracked stocks. They get thrown around and dropped on trucks all over the place. The scratches would be hard to blame on shipping, but if it was dropped enough times, could explain the loose trigger. Not saying Remington isn't to blame, just trying to think outside the box at the same time.
 
I've seen sights broken off, actions jarred loose from stocks, cracked stocks. They get thrown around and dropped on trucks all over the place. The scratches would be hard to blame on shipping, but if it was dropped enough times, could explain the loose trigger. Not saying Remington isn't to blame, just trying to think outside the box at the same time.
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I already contacted one of their customer service administrators.. I pulled the barreled action out of the stock and the play is in the trigger itself.. The bolt release issues is caused by the design of the x-mark trigger which was the bolt release arm on the right side of the trigger housing.. The inletting for the slightly slimmer Walker trigger needs to be opened up slightly to allow the release to move freely.. I will demand that they refund me the $80 for the new trigger... The factory trigger was crap and unsafe.. I shouldn't have to pay to fix their screw up..
 
I already contacted one of their customer service administrators.. I pulled the barreled action out of the stock and the play is in the trigger itself.. The bolt release issues is caused by the design of the x-mark trigger which was the bolt release arm on the right side of the trigger housing.. The inletting for the slightly slimmer Walker trigger needs to be opened up slightly to allow the release to move freely.. I will demand that they refund me the $80 for the new trigger... The factory trigger was crap and unsafe.. I shouldn't have to pay to fix their screw up..
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If it was me, I would then sell the gun, buy something better quality and send the pictures to Rem with a note explaining how they have failed you as a customer so you bought this rifle to get what you expected, but did not receive, from Rem.
 
If it was me, I would then sell the gun, buy something better quality and send the pictures to Rem with a note explaining how they have failed you as a customer so you bought this rifle to get what you expected, but did not receive, from Rem.
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NOOOOOOOOO!

If you sell the gun, you just pawn a lemon off on someone else, either shady, making some money and screwing someone over, or honest, losing a lot on the deal. I hate doing stuff right sometimes, but I would make them make it right. I would waste so much time on it, just on principle, they NEED to fix it.
 
NOOOOOOOOO!

If you sell the gun, you just pawn a lemon off on someone else, either shady, making some money and screwing someone over, or honest, losing a lot on the deal. I hate doing stuff right sometimes, but I would make them make it right. I would waste so much time on it, just on principle, they NEED to fix it.
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I didn't mean to sell it under false pretenses that it worked perfectly and there was nothing wrong with it, but sell it and disclose the history and let the buyer decide if he wants to "fix it"....The seller will lose money, no doubt about it, but I would rather cut my losses and get something I know is quality and I don't have to worry about than to keep dumping money into it trying to "fix the issues"...
 
Oh, yeah, I wasn't implying anything... Just saying those are the two ways, and I am too OCD to allow a bad gun to go into circulation. Bad anything for that matter.
 
Hi 300
Sorry to hear Remington got it wrong AGAIN and I know you have been going at this since October last year, you definitely have more patience and probably self control then me. I would get the Remington Sales Rep that does the area you live to meet with me so you can show him your gun face to face and make them ship it back at there cost.
I have seen a few Remington's I like and I would love to buy a one but I wouldn't take the chance at the moment buying from a company with no Quality Control or After Sales Service and they way they treated there customers that purchased the model 597 in .17hmr and Remington .17hmr ammo was just wrong. Maybe the should change there slogan from
Remington - "America's oldest gun maker" to Remington - "America's CRAPPIEST gun maker"
You should probably get them to fix it so it's right and NEVER buy another Remington again.
Good Luck with it (you may need it).
 
Remington sent me a shipping label to send mine back. I love my remingtons new and old. I have been using them since the 70"s. I have had Savage Rugers that have had problems as well. All have taken care of the problem. had to send my Hawkeye back twice and wait forever the first time to get it back to just send it back. All mechanical things I have owned give trouble at some point. get hold of someone in charge and demand satisfaction.I think you will get it. I did that with Ruger it worked.
Hope it works out ok
Good Luck
roc1
 
Remington sent me a shipping label to send mine back. I have had to send Savage and Rugers back as well. I had to wait forever the first time to get one Ruger back and the last time I got hold of the CEO office and got results fast.It was a Hawkeye rifle. I love my Remingtons and have been shooting them since the 1970"s. All mechanical things give trouble at some point so do not give up. Get hold of someone in charge and demand satisfaction and I think you will get it. All my dealings with firearms companies has been good.
Good Luck
roc1
 
I've been in contact with a Remington Customer Service administrator today via email... I already negotiated a refund for the trigger and return shipping.. The problem with sending it back is no matter what trigger they install it will not be as good as the aftermarket options... Thats the only reason I hesitate to send it back again.. I'm tired of shipping guns back and forth to New York.. Waiting a week for them to transit in each direction + the 4-6 weeks that they sit in Remington's hands.. I'm getting to the point that I want closure with this situation...

No matter how this plays out.. I don't want to make this gun someone else's problem...
 
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Maybe you should tell Remington you just want a REFUND but good luck getting back what you paid for it. Just like the 597 owners, you will probably get back around half of the MRSP even through its brand new / unused. Remington have a bad habit of bending over there valued customers.
 
About the only good product that remington makes these days is the 870 shotgun. I would never buy a rifle from them. I have shot remingtons that were great shooters, but I don't want to risk getting shot buy a gun that should be safe when the safety gets flipped. They have had some pretty poor quality control in their ammo too.

That said, I haven't ever heard anything bad about their shotguns.
 
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