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P320 Upgrade
- Thread starter JBB
- Start date
Both the Glock and M&P passed the test the P320 was subjected to by the same people.
the question is, did Glock, et al subject their pistols to further drop testing that Sig Sauer did? If not, then the P320 has been tested more. If yes, then my statement would be moot, but that much testing would be a good thing for all.
I’m not sure I consider dropping a pistol at an angle from the typical height “severe”.
Some of the YouTubers were found out to drop the P320 as many as 20 - 30 times at heights to 20 feet and then slamming them with hammers. I would consider that severe, bet you would agree.
Thanks for an interesting conversation!
Theohazard
New member
Yes they will. From the sticky on shipping firearms in the General Discussion forum:otasan said:I am glad that we have Fedex for gun shipping. UPS won't ship guns.
dogtown tom said:UPS- Will accept firearms from ANYONE as long as you follow their firearm shipping policies:
https://www.ups.com/us/en/help-center/packaging-and-supplies/special-care-shipments/firearms.page
the question is, did Glock, et al subject their pistols to further drop testing that Sig Sauer did?
Good question and I imagine there are some that know. It seems to me that Glock took a rather simplistic and, IMO, smart approach to the issues of drop safety with their use of the trigger tab. Create a part that has to be depressed in order for the trigger to travel completely to the rear. That same part has such little mass that the amount of velocity it would have to gain to have the momentum to depress itself is extreme. SIG's approach, as best as I can tell, was to have a trigger bar that moves forward rather than rearward. Assuming the mass of the trigger bar and trigger are balanced correctly then SIG's design is also drop safe, as we see after the changes. It's interesting that SIG's initial documentation for the P320 showed a tabbed trigger as an option, but I've never seen one nor heard of a department requesting that option. If SIG had gone that route this issue may never have come about.
Some of the YouTubers were found out to drop the P320 as many as 20 - 30 times at heights to 20 feet and then slamming them with hammers. I would consider that severe, bet you would agree.
The Omaha Outdoors test that spurred a lot of the attention was not at such heights. The pistols were also found to discharge at relatively short heights if dropped at the proper angle. I have no doubt that some people went into the realm of bizarre, but from what I saw on YouTube, forums, and Facebook most tried to be relatively realistic about the affair.
Shipped my 320 carry 9 on 12/21.......I got it back today!
I think that is pretty good customer service?????? regardless of your opinion on the issue at hand.
I really didn’t have any concerns about my pre-voluntary recall pistol but free upgrade why not take them up on it.
Looking forward to taking it to the range to give it a run.
I think that is pretty good customer service?????? regardless of your opinion on the issue at hand.
I really didn’t have any concerns about my pre-voluntary recall pistol but free upgrade why not take them up on it.
Looking forward to taking it to the range to give it a run.
Cheapshooter
New member
I got an email from FedEx on January 18 with the shipping label. But nothing from Sig with shipping instructions.I received instructions on how to pack the gun for shipping and how to print the prepaid shipping label.
How much time should I expect between the two?
Here is a copy of the shipping instructions I received from SIG by email:
"
"Dear Xxxx,
Thank you for registering for the SIG SAUER P320 Voluntary Upgrade Program. At this time, we are ready for you to send in your pistol to have the upgrade enhancements performed. You will receive a separate email in the next hour with a FedEx 2nd Day Air shipping label to return your pistol directly to SIG SAUER. Simply follow the instructions below.
Your RMA # is XXXXXXX for serial number XXXXXXXXX.
Please send only this pistol at this time. If you have registered additional P320s, you will receive separate emails, RMA numbers, and labels for those pistols.
Please record this RMA number for your records. Once received at SIG SAUER, the turnaround time to ship it back to your home is 4-6 weeks.
SIG SAUER Policy requires that the firearm(s) be shipped back to your residential address. We will not accept any business address for any reason.
The address that we have on file for you is:
XXXXX XXXXX
XXXX XXXXXXXXXX XXX.,
XXXXXXXXXXX, XX XXXXX
4 Steps for Sending in Your P320:
Verify the address above it correct. If it is incorrect, STOP and please call Customer Service at 603-610-3000, Option #1 to update your address. If the address is correct, continue to Step 2.
Please pack up the unloaded gun(s) in a case or box and secure it inside another shipping package. The original SIG SAUER pistol case is preferred. Remove ALL other items from the case including magazines. DO NOT SEND MAGAZINES OR ANY ACCESSORIES (a SIG Romeo 1 on an RX model is acceptable to ship). Please also send back any 320 caliber exchange kits for upgrade (without magazines).
Print out the attached document (.pdf) and include it in the box with your gun.
Print out your FedEx shipping label from the separate email and attach it to the package. Be sure all label information prints out on the paper clearly, and take the package to your main FedEx shipping hub/terminal. They will ship it to SIG SAUER on your behalf. Most retail locations such as Kinko’s or Mail Boxes Etc. do not ship firearms.
To track and confirm delivery to our facility, please go to: http://www.fedex.com/Tracking. The tracking number is on your label.
After the upgrade has been completed, your pistol will be returned to you via FedEx. An adult signature will be required upon delivery. You should receive an automated email with a FedEx tracking number letting you know when it is shipping back to you. Remember to check your SPAM folder.
**Please read all important notes below regarding the shipping of your firearm**
BEFORE YOU SHIP YOUR P320, PLEASE:
*CHECK & CLEAR your firearm and pistol case of any live ammunition.
* CHECK AGAIN
* All after-market accessories or parts MUST BE REMOVED from the gun and/or case prior to shipping. This includes lights, lasers, and aftermarket triggers.
SHIPPING:
*Please plan ahead. It is the responsibility of the customer to make provisions for return delivery.
*Firearms CANNOT be shipped directly to or held at a FedEx location for pick up.
*Your shipment will be insured through SIG SAUER and not the carrier.
*The service request & label will be active for 90 days from the time it is set up. If the service order & label are not used within 90 days, the service order will be cancelled.
* Do not lock the case or firearm
* Please be aware that any photos, media, letters, receipts and/or fired shell casings included with the gun may not be returned.
We look forward to upgrading your SIG SAUER P320 pistol and will work to get it back in your hands ASAP.
Thank you for choosing SIG SAUER"
"
"Dear Xxxx,
Thank you for registering for the SIG SAUER P320 Voluntary Upgrade Program. At this time, we are ready for you to send in your pistol to have the upgrade enhancements performed. You will receive a separate email in the next hour with a FedEx 2nd Day Air shipping label to return your pistol directly to SIG SAUER. Simply follow the instructions below.
Your RMA # is XXXXXXX for serial number XXXXXXXXX.
Please send only this pistol at this time. If you have registered additional P320s, you will receive separate emails, RMA numbers, and labels for those pistols.
Please record this RMA number for your records. Once received at SIG SAUER, the turnaround time to ship it back to your home is 4-6 weeks.
SIG SAUER Policy requires that the firearm(s) be shipped back to your residential address. We will not accept any business address for any reason.
The address that we have on file for you is:
XXXXX XXXXX
XXXX XXXXXXXXXX XXX.,
XXXXXXXXXXX, XX XXXXX
4 Steps for Sending in Your P320:
Verify the address above it correct. If it is incorrect, STOP and please call Customer Service at 603-610-3000, Option #1 to update your address. If the address is correct, continue to Step 2.
Please pack up the unloaded gun(s) in a case or box and secure it inside another shipping package. The original SIG SAUER pistol case is preferred. Remove ALL other items from the case including magazines. DO NOT SEND MAGAZINES OR ANY ACCESSORIES (a SIG Romeo 1 on an RX model is acceptable to ship). Please also send back any 320 caliber exchange kits for upgrade (without magazines).
Print out the attached document (.pdf) and include it in the box with your gun.
Print out your FedEx shipping label from the separate email and attach it to the package. Be sure all label information prints out on the paper clearly, and take the package to your main FedEx shipping hub/terminal. They will ship it to SIG SAUER on your behalf. Most retail locations such as Kinko’s or Mail Boxes Etc. do not ship firearms.
To track and confirm delivery to our facility, please go to: http://www.fedex.com/Tracking. The tracking number is on your label.
After the upgrade has been completed, your pistol will be returned to you via FedEx. An adult signature will be required upon delivery. You should receive an automated email with a FedEx tracking number letting you know when it is shipping back to you. Remember to check your SPAM folder.
**Please read all important notes below regarding the shipping of your firearm**
BEFORE YOU SHIP YOUR P320, PLEASE:
*CHECK & CLEAR your firearm and pistol case of any live ammunition.
* CHECK AGAIN
* All after-market accessories or parts MUST BE REMOVED from the gun and/or case prior to shipping. This includes lights, lasers, and aftermarket triggers.
SHIPPING:
*Please plan ahead. It is the responsibility of the customer to make provisions for return delivery.
*Firearms CANNOT be shipped directly to or held at a FedEx location for pick up.
*Your shipment will be insured through SIG SAUER and not the carrier.
*The service request & label will be active for 90 days from the time it is set up. If the service order & label are not used within 90 days, the service order will be cancelled.
* Do not lock the case or firearm
* Please be aware that any photos, media, letters, receipts and/or fired shell casings included with the gun may not be returned.
We look forward to upgrading your SIG SAUER P320 pistol and will work to get it back in your hands ASAP.
Thank you for choosing SIG SAUER"
Mackie244Bud
New member
Pblanc's email is the same email that I received from Sig Sauer.
It must be a standardized form email.
Cheapshooter,
Following the above email 14 minutes later I received this email:
Check your email's "Spam" folder for the original email from Sig.
The original email from Sig has the RMA Form that you are supposed to print off and put into the P320's Hard Plastic Case.
If you can't find it call Sig Sauer at the 603-610-3000 and ask them for your RMA form.
Good luck,
Mackie244 / Bud.
It must be a standardized form email.
Cheapshooter,
Following the above email 14 minutes later I received this email:
FedEx
Hello XXXXX XXXXX
SSI has provided 1 shipping label for your convenience.
Print your label by 01/12/2018 using one of these options:
Print label yourself.
Or
FedEx Office locations can print label for you by scanning barcode below from your mobile device.
Note: Once you view your label with an option above, you may only use that option to print or reprint within 5 days of accessing the label.
Shipment summary
Ship to: SSI
Recipient Phone: 6036103000
Item description: P320 VUP
Return merchandise authorization (RMA): XXXXXXX
For shipment questions or expired label access call 6036103000.
Check your email's "Spam" folder for the original email from Sig.
The original email from Sig has the RMA Form that you are supposed to print off and put into the P320's Hard Plastic Case.
If you can't find it call Sig Sauer at the 603-610-3000 and ask them for your RMA form.
Good luck,
Mackie244 / Bud.
Cheapshooter
New member
I'll go through my emails, trash, and spam folders to look for the one from Sig. Haven't found it yet. If I don't I guess I'll call Sig CS and see what they say.
Mackie244Bud
New member
Cheapshooter,
In my email it was titled: SIG SAUER - Do Not Reply.
So if you highlight your emails "In Box" or "Junk Folder" to populate alphabetically, it will easily show up in the S's...
that way you don't have to worry about finding the exact date that Sig sent the email
Mackie244 / Bud
In my email it was titled: SIG SAUER - Do Not Reply.
So if you highlight your emails "In Box" or "Junk Folder" to populate alphabetically, it will easily show up in the S's...
that way you don't have to worry about finding the exact date that Sig sent the email
Mackie244 / Bud
Cheapshooter
New member
Never found the email. So I called Sig CS. The rep I talked to was very surprised that I did not get an email from Sig before the one from FedEx. One thing, but it should not have caused not getting the email was they had the abbreviation for my state wrong. But they did have all the other info correct. He gave me instructions for shipping my pistol, and I will take it yo FedEx in the morning.
Forgot to ask, but I assume that the package is insured for loss. Do you get some sort of receipt from FedEx?
Forgot to ask, but I assume that the package is insured for loss. Do you get some sort of receipt from FedEx?
Mackie244Bud
New member
Do you get some sort of receipt from FedEx?
You get a receipt with the Tracking number..That's how I knew when Sig got my P320.
Cheapshooter
New member
K, thanks for the info. Took it to FedEx yesterday. Now my 320 is off yo see the Wizzard, the wonderful Wizzard of Sig. It's now somewhere in Indiana, and supposed to be at Sig Tuesday.