I have a 1894CS .357mag that I bought about 10 yrs ago and it ran good for a bit but then started jamming. Looking into it it was refered to as the Marlin jam due to one material being harder than the other and the wearing factor was throwing the timing off. So seeing what the problem was I called Marlin and asked them about it. They told me that I needed to send it to a gunsmith and I said they could just ship it and I would take care of it. After them arguing with me about it I got tired of there excuses and hung up. At that point I figured I would sell the gun. That was 8yrs ago fast forward to today. I figure I will give them one more shot so I call them this morning asking for the part I need and they tell me the part has to go to a FFL. I knew serial numbered parts such as sears and recievers but never heard of a bolt carrier having to go through a FFL. Called Numrich 5 minutes later got the part from them no problems no FFL. Marlin I used to like any more I am I am getting fed up with them.