Help, My 2 tone SIG is pealing?

Actualy, I'm kinda worried they will say just send the slide back and well replace it. To be compleatly honest, I dont have any confidence in the gun anymore. If they screwed up the finish that bad, what else did they miss. Not to mention the damage to the frame and fire controle componenets from fireing 150 rounds with metal shavings caked into close tolerance areas under high pressure and friction. Let me dump a handfull of metal fileings into your engine.

BTW, the shot of the metal chips I posted was after I had cleaned it. I just ran a q-tip down the rails and that much came off. You should have seen it after fireing!!
 
Carbon_15,

If you ask them to replace the gun, they likely will.

If you don't trust SIG's because of this, just ship the replacement gun they send you to me. I'll even pick up the shipping, and I promise I'll dispose of it properly. ;)
 
Tell you what, because I'm nicer than Tamara I'll let you send me the P229 you've lost confidence in and I'll deal with SIG Arms for ya.:D
 
Hi, Will,

It may be hair splitting but if you slosh an ammonia cleaner all over a nickel plated gun and there is any place it can get under the nickel (like the muzzle or the front of a cylinder) you are going to have a very nasty looking gun, with nickel you can peel off with your fingernail. Of course, you can just do that and then pay to have the gun refinished. Seems silly to me, but then I don't like plated guns, anyway.

Jim
 
In all fairness to SIG, I havent been able to contact them yet because of the holidays. In all fairness to me, I havent sloshed ammonia based cleaners on it. i dont think I have sloshed anything on a gun ever. The only thing I cleaned it with was M-Pro 7 (which is very gentle). I lubed it with Wilson grease and Ultima-Lube, which I have used for years. I intened to give SIG a fair chance at making it right and I'm sure they will. But the bigger question in my mind is how this could happen. I mean, this isnt a $99 Jennings. I dont think I'm being to picky in expecting an almost $800 gun to work right and not have a peeling finish. I mean, if the paint started peeling off of your new Cadillac after one day, you would be pretty upset too. I havent lost confidence in SIG in general, just this one. Like I said, if they screwed up the finish this bad, what else did they mess up and not catch. If it was just the finish, I would be a little less shaken, but its way more inaccurate than it should be, and gets worse with every magazine full. Probly due to having all the metal chips in places they shouldnt be.

LOL Tamara. But, I guess working with guns on a daily basis, its easy to start seeing them as inventory instead of a cherished toy aquired by 2 monthes of saveing.
 
Carbon_15,

You're not the only one:
------------------------------------------------------------------------------------

Felipe Rodriguez
New Member
Posts: 1
From:Lacey, WA, USA
Registered: Dec 2001
posted 12-31- 12:17 PM
--------------------------------------------------------------------------------
Greetings fellow SIG-philes!
Last month I purchased a P226 9mm, two tone, SS Slide. The pistol was manufactured to extremely high standards and function was perfect. After going to the range for the second time I noticed tha some of the Nickle plating was comming off the slide (around the orifice were the recoil spring guide goes in). Called SIG and arranged shipping. Today I call and a Cust. Service Rep. tells me that it will take betwee 3 to 4 weeks to inspect the slide and even longer if they decide to refinish it. I was under the impression that SIG had a fast warranty service... I guess I was wrong. Is this normal with SIGARM?

IP: Logged

lbj
Administrator
Posts: 4136
From:colorado.usa
Registered: Feb 2000
posted 12-31- 02:42 PM
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As far as I know Sigarms doesn't actually refinish pistols but sends them to their subcontractor.
I don't think 6 to 7 weeks for something like this is "off the wall".

No Sig is not known for speedy service and actually quite "average" for the length of time to repair something.

While the wait is frustrating 7 weeks is not unreasonable in my personal experiences with a variety of firearm companies over the last 30 plus years.

[This message has been edited by lbj (edited 12-31-2001).]
 
Turnaround time.

The above post is true.

SIG will fix the problem for you.

Just don't stand on one foot waiting for the gun back unless your last name is "Policedepartment".
 
That is absolutely not normal wear and tear. You bought the gun brand new and is the first owner, correct? That should not happen. Tiny chipping and scratching on some friction areas like the slide rails is normal, but not what you have described, especially if it is new. Something is definitely wrong with the coating! Call Sig and let them know. They'll take care of it. Go to sigarms.com to get their CS phone number. I love Sigs and is my first choice in handguns, but I know their poor coating ability. This to me is their only weak point. This is why I sold my blued P220 and bought the P220ST stainless. But the reason was the gouging and chipping of the aluminum frame also. I had enough with that! And I too don't agree in plating or coating stainless steel. I think that stainless steel should be left alone as stainless steel like they did on the P220ST. Better looking and hastle free of future chippings IMO. Carbon steel should coat better than stainless. But a few Sig owners with stainless slides like the P226 just eventually get their slides uncoated and bead blasted to reveal that nice matte stainless steel over refinishng it. I have a two tone P226 with no prolems whatsoever so i know that peeling you experienced with your new P229 is not normal. But Sig has excellent CS, and they will fix their wrong. Good luck!
 
4-6 weeks my rear end! You just plunked down almost $800.00! We will inspect the slide? What are you lying? Are you an idiot? That dog don't hunt.

I had an issue with Sig on a P239 where the slide stop was broken. I raised cain and got the gun back in four days. I found out later after talking to a Sig Rep at DU's Great Outdoors in Memphis that Sig was aware of the problem and chose to let the handguns already released with the bad slide stops just stay out in the field. On top of that Sig screwed a large dealer in Plano, TX (The Bullet Trap). They sold him a lot of pistols and one month later drastically lowered prices leaving him "hung" with overpriced weapons. he had confronted them prior to issuing a P.O. and asked them if he should wait longer until a price decrease came out before placing a large order. Of course they used the Deutsch Mark excuse but he still had to sit on the things a very long time. Yes buyer beware but we are talking about a guy who had been very loyal to Sig over the years. Not to worry though, Glock camer in, treated him right and now he sells the "heck" out of Glock pistols.
 
Lemon?

Looks like you got a lemon. Even top of the line manufacturers let slip shoddy products once in a while. It's infuriating to spend so much money on something and not have it work right. Keep us posted on what happens.

Mark IV Series 80,

That's not normal wear on a Glock. It's been reported almost exclusively on the early models, and very rarely on the newer ones.

It's about as normal as frame rails getting chewed up by the slide on SIG Sauers.
:p
 
From the horse's mouth...

Following is the email I sent to various key personnel at Sigarms:

****************************************************

Dear Sir/Ma’am,

On November 2001, I purchased a two-tone Sig-Sauer 226 9mm serial number:

UU 597 ###

After taking the weapon to the practice range for the second time I noticed that the nickel finish on the slide was peeling.

While contacting your customer service I was told that it would take between 3 to 4 weeks just to inspect the slide. More if Sigarms decided to refinish the slide.

This is totally unacceptable. I paid close to $800 dollars for a weapon expecting nothing but a “Precision Firearm”. The decision to purchase a Sig-Sauer product was based on a worldwide reputation for quality and customer service. This is far from adequate customer service. Why don’t you warn future customers about this long waiting period in your website?

I carry and depend on my weapon for personal protection on a daily basis. My safety can’t wait close to five weeks.

If this inspection-waiting period proves to be true, I can assure you that it will be the last time I purchase a Sigarms product. I am an active member of several Internet firearms discussion boards, it goes without saying that I will keep my friends informed about this issue.

My RMA is: ########

Sincerely,

Felipe Rodriguez

****************************************************

I will keep all of you posted!
:mad:
 
FWIW, I think that peeling nickel can happen on a new gun from any manufacturer. Once I saw a brand-new S&W Model 13 with the nickel peeling off the outside of the barrel right out of the box, before the dealer even got the gun into his display case. Apparently, the factory had made some mistake during the plating process. The dealer returned the gun to his wholesaler. But I kinda wish I'd bought it, because it was a nice gun otherwise, and S&W would certainly have re-plated it properly under warranty.

Also, I own a nickel BHP whose hammer face started peeling after a few rounds. I asked Browning Arms Co. if this was normal. The reply was that nickel should not peel off a Browning! The factory service department took care of it, and it's been fine ever since.

So, personally, as long as the factory is willing to refinish the improperly plated part, I'm okay with the gun. IOW, I don't view a nickel plating problem, if corrected, as affecting the overall integrity of the gun.

As far as the speed of Sigarms service is concerned, hopefully it's faster than it was about a year ago. Then, after 14 weeks and three telephone calls, Sigarms finally got around to the warranty replacement of a bad slide catch on my P232. As far as I could tell, there just weren't enough gunsmiths working there.

:cool:
 
Carbon_15...

The wear/flaking is not normal.

For those of you suggesting that another company plate the slide...that will void the warranty from SIG's point of view.

Besides, SIG has plating done on a contract basis, not in-house.;)

Contact SIG customer service and send the pistol back if that's what they suggest.

Ask them to pay the shipping costs, too...
 
And then...

Well,
Today I received a phone call from SIGARMS service center. Yes, by mere coincidence the slide was inspected and they wanted to tell me that it will take up to three weeks for the slide to be refinished. Yes, they subcontract the job. I replied that it was OK. Yes, I can be flexible.
So the moral of the story is (like my Grandma used to say): squeaky wheel gets the oil!



Oh, by the way, I never received an email reply from SIGARMS...

:rolleyes:
 
I had a P220 stamped slide that was showing corrosion from beneath part of the nickel plating after less than a year. I called SIGArms for service return and within 2 weeks they sent a new milled slide. The nickel plating is almost a light tan in color, but it's held up well.

I hear SIG send slides out to different vendors to plate. If not prepped well, the plating doesn't take. Having worked at a metal surface treatment company, I'll vouch for that. My plan is now to buy blued weapons and send them off to Arizona Response Systems for Metacol coating (www.arizonaresponsesystems.com) - I've had a P239 and P226 done, with excellent trigger/action work as well. Alternatively, Tripp(http://www.trippresearch.com) or Accuate (http://www.apwcogan.com/) have gotten some good reviews.

BRET
 
WOW

I ain't buying a two-tone SIG!

Well, in all fairness I wasn't planing on buying a two-tone SIG.:p
I still think they look cool and I want one but I'm not buying.




yet?
 
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