I think it was on Halloween, Cabela's had a sale on Savage bolt actions in various calibers and after the rebate they were something like $150 so I ordered four online with pickup at the Cabela's closest to me, Gainsville, VA.
I took off from work early yesterday to pick them up, I figured at 1400 on a Wed afternoon it couldn't be that busy. I was right, it wasn't busy, there were only 3 or 4 customers looking at handguns in the cases but there was no one at the counter and there was a sign to pick a number.....my number was 64 and they were on number 50 according to the sign.
It was horrible, it was an hour and a half before my number was called and even then that was because 12 called numbers weren't answered because people just got fed up and left I guess. It was another hour and half before they finished the paper for the pickup and I got out of there at 3 minutes before 5 PM.
What I found amazing was I counted five service reps handling people but their process is so bureaucratic and they moved at such a slow pace that each transfer seem to take forever. I asked one Cabela's guy if it was normally this bad and he said yes, it was and it usually took two hours for them to completed a transfer.
I do transfers in Virginia all the time and the FFLs I normally use usually take anywhere from 15 to maybe 30 minutes max and that max is to do a multiple transfer. I'm a patient guy, ask my wife......but this was ridiculous. The last car I bought didn't take this long, the closing on the last house I bought didn't take this long. Even my last ER visit for a broken finger and the couple of last trips to DMV didn't take this long. My colonoscopy didn't take this long.
Is this particular Cabela's atypical or are they all like this?
I took off from work early yesterday to pick them up, I figured at 1400 on a Wed afternoon it couldn't be that busy. I was right, it wasn't busy, there were only 3 or 4 customers looking at handguns in the cases but there was no one at the counter and there was a sign to pick a number.....my number was 64 and they were on number 50 according to the sign.
It was horrible, it was an hour and a half before my number was called and even then that was because 12 called numbers weren't answered because people just got fed up and left I guess. It was another hour and half before they finished the paper for the pickup and I got out of there at 3 minutes before 5 PM.
What I found amazing was I counted five service reps handling people but their process is so bureaucratic and they moved at such a slow pace that each transfer seem to take forever. I asked one Cabela's guy if it was normally this bad and he said yes, it was and it usually took two hours for them to completed a transfer.
I do transfers in Virginia all the time and the FFLs I normally use usually take anywhere from 15 to maybe 30 minutes max and that max is to do a multiple transfer. I'm a patient guy, ask my wife......but this was ridiculous. The last car I bought didn't take this long, the closing on the last house I bought didn't take this long. Even my last ER visit for a broken finger and the couple of last trips to DMV didn't take this long. My colonoscopy didn't take this long.
Is this particular Cabela's atypical or are they all like this?