CZ P-10c: A Heads Up on Part Availability and My Stupidity

T

TunnelRat

New member
Hi all,

So I recently purchased a CZ-P10c. I'll post more on that separate but I didn't want to detract from that with this.

On the example I got the trigger safety had a tendency to rub on the frame while being depressed. It created a sort of hitch in the trigger pull. It wouldn't stop the trigger pull entirely, but it was noticeable. Looking on the CZ forums I did find one or two other folks with the same issue and they correctly identified that the issue isn't with the trigger safety but that the center of the hole where the safety passes has some additional flashing right in the middle that catches that safety for certain examples. Alternatively and perhaps smarter would have been to file that additional flashing, but I figured modifying the trigger was less extreme than modifying the frame.

Now if I'd been smart I would have left it alone. However I decided that I could file off a bit from the bottom of the trigger safety tab so that eventually it would clear the frame with no issue. Now I accomplished that and the trigger safety tab maintains its function but I'm not overly comfortable with the level of material left and I figured I'd order a spare. I went on CZ's web store to see if I could find a replacement trigger. It's just the polymer trigger after all. I didn't see one. I contacted CZ and this was the response:

Unfortunately most P-10 parts are not available at this time. When they do become available I am not sure that will be a part offered. Because you modified it yourself I cannot bring it in under warranty for repair. If you would like to send it in I can do it as a paid repair but we have a $120 minimum which covers the first hour of labor and return shipping back to you. We won’t charge you for the parts but you will also have to pay the shipping in to us. Let me know if you would like to proceed as I will need some more information from you.
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So assuming the polymer triggers themselves don't become available I'm looking at ~$150-$200 to replace a polymer trigger. Meanwhile I can order a Glock trigger and trigger bar for $14 + shipping. Again this is my fault, just be aware that I wouldn't tinker with your P-10c too much. I've been spoiled by parts availability for past pistols and I didn't pause long enough to think or to just wait until today.

Edit: I wanted to add that CZ cs was very fast to respond. I've sent emails to S&W and not heard back for literally over a month. In my estimation they're being quite fair, I just screwed up and made an assumption.

-TR
 
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I've been spoiled by parts availability for past pistols...
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I might be tempted to say you've been spoiled by common sense in the customer service section of certain manufacturers.

Anyway, good luck.
 
I'll likely keep it as is for now. I sent an email back asking them if they don't have the parts how they're going to fix it if I send it in. My guess is they have limited parts they keep for repairs, but I want to confirm that. The tab still maintains its function at least. In looking at some of the pre-production photos versus production photos it does seem like they increased the size of the trigger safety protrusion at some point. Or I'm completely full of it.
 
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"I'm looking at ~$150-$200 to replace a polymer trigger."

No, you are looking at $150-$200 for a technician to open the box, assess the problem, remove the damaged part, replace it with a new part, test fire the gun, and pack it back up for return shipment. And pay for the trigger. And make a buck or two for the company.

Jim
 
You went grinding on a part BEFORE you looked to see if spares are available?

Sorry TR, but this was your fault. The CZ P10C is a phenomenal firearm. It is also a very new firearm, and it doesn't surprise me that all the parts are going into new pistols. Once the demand catches up, the parts will become available. Just sit tight in the meantime. You made your bed, now you get to sleep in it.
 
CZ P-10c: A Heads Up on Part Availability and Stupidity

I'm not beating myself up. I was pointing out that your comment of me sleeping in the bed I made is rather redundant when I admitted it was my fault in both the post title and the post content.

As far as parts being available, that is an open question at this point as the CS rep mentioned they aren't sure if this part will be available.

Sent from my iPhone using Tapatalk
 
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CZ P-10c: A Heads Up on Part Availability and Stupidity

James K said:
"I'm looking at ~$150-$200 to replace a polymer trigger."

No, you are looking at $150-$200 for a technician to open the box, assess the problem, remove the damaged part, replace it with a new part, test fire the gun, and pack it back up for return shipment. And pay for the trigger. And make a buck or two for the company.

Jim
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I get your point, but those are the details of what replacing a polymer trigger in this case entails. Notice I said CZ was being fair? I get the cost of time and labor. My point is an assumption cost me more money than I anticipated. Again I get this is my fault.

I'm not making this thread to complain about CZ. It's meant as a cautionary tale and a notice that parts availability is still in the works for these pistols.


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TunnelRat, how about a new trigger from CZ Customs
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Yea I saw that yesterday when poking around online. Some guys on the CZ forum mentioned some fitment issues with the first batches but it seems to be good now. Might be worth trying in my case.
 
My take away from the original post was not to count on spare parts being available when a reasonable person would expect to be able to get spare parts.

It happens with other products besides guns too.

Again, my take away was a warning about getting complacent. Thank you TR.
 
I feel you TR. I've done some MIGHTY dumb stuff with guns, much worse than what you did.

At least you never sprayed your Marlin 60 with brake cleaner... it turned the lower into a black puddle of goo!

I bet you don't feel so bad now, eh? :D
 
Will probably go that route.

I will say that it took all of maybe 100 rds for the trigger itself to break in and it is excellent.
 
Wow, sorry to hear that. You would think CZ would have some triggers available. :(

Been reading about a number of issues and new purchasers of the P-10C having to send theirs back to CZ. Not a good to see about a brand new pistol.

I tried the P-10C and thought it was a decent pistol but not for me. I was pleasantly surprised with the Gen 5 Glocks I got to shoot at LGS Glock event. Waiting to see and shoot the new M&P 2.0 Compact 9MM as I would like a SF pistol with an external safety that is Glock 19 size. No hurry to get another SF. This is a great time for anyone who wants to buy a new SF pistol with lots of terrific choices. I remember when I bought my Gen 2 Glock 19 in the early 90s and I believe at the time Glock was the only thing going in poly frame SF pistols. I still have and CCW my Gen 2 and it has been great for me.

Hopefully your new P-10C will work fine for a long time as is. :)
 
Right now I have the Gen 5 Glock, the P10-C, and a PPQ M1 that I'm comparing. I'll post some initial thoughts on the P10-C later. The short of it would be I think it's a heck of a pistol, but it does have some minor annoyances for me personally, just like any other pistol. I was surprised at how much I like the Gen 5 Glock, but I have noticed that both the slide stop and the barrel have finish wearing much faster than my past examples. Slide seems fine.
 
Bummer. I took from that, not to modify my pistol without backup parts....just in case the modification doesn't satisfy me or the reason I'm modifying. (If I'm modifying[unlikely]). And, not to assume parts availability.

At some point or another, we all make mistakes. The important thing is that you learn from them and I believe you did.
 
I can't imagine they won't eventually have spare triggers in stock as more pistols get imported; the tough part will be navigating the CZ-USA web store (which is a mess).

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