If you ever use Charter Arms service….
be specific. Do not assume anything.
I had this beautiful polished stainless steel old model. The silver solder on the front sight was a little splotchy with some small gaps on one side of the sight (appearance only) so I sent it back for a touch up.
Great customer service people, quickly processed my revolver, and I had it back in a few weeks.
When I opened the box my heart sank.
The silver solder on the front sight was perfectly done.
Problem was, after fixing the front sight, they did a HEAVY bead blast on the entire revolver…. and when I say "HEAVY", I really mean "HEAVY". I was really fond of the polished surface that was present when it was shipped to them. If I tried to get it back to the polished surface, it would have been a "J Frame" by the time I removed that much metal.
Explanation was that my revolver finish had been upgraded to their current (at that time) surface. It would have been very simple and a great time savings to merely polish the new silver solder.
Sad day…..I never once dreamed they would alter the finish.
Pic of her before she was "mutilated"!