Canik TP9sf Elite

Interesting read, thanks for posting. Had a PX4 myself and it was decent, but preferred the Sig SP2022 and sold the PX4.
 
It has been 6 weeks and they are still "working" on it.
Had I known that this would take over 6 weeks I would have sold the gun for a loss instead. Its not my job to be their beta tester they should have tested it with a variety of ammo and worked the obvious bugs that model has before releasing it to the public for sale. There is a guy on youtube that has been waiting over 8 weeks and still has not received it back. I will never buy a Century warrantied gun again at this point even if they do fix the issues which I am not betting money on.
 
I'm sorry you're having so many problems with the warranty service. that's a real shame. hope you get it back functional at least.
 
Update:
Received the Canik on friday after 6 weeks in limbo.
I promptly looked it over they replaced the recoil spring and ejector block according to the work order that was sent back with it.
Then I put it up for sale for a loss of around $100 and let the person buying know the issues I had with it and that I sent it to be fixed but did not test it upon receiving it back and he agreed to go ahead and take it.
I decided to sell it since if I would of had any new issues with it in the future. I could expect substandard quality customer service and a 6 week wait or longer.

Goes to show you even a lifetime warranty is as useful as its customer service is, which is a big disappointment. I had to message them for an update and even to get the tracking number which they did not do until I asked which is unacceptable. Lesson learned no more foreign guns that have to go through century arms for any warranty work.
I will only buy from reputable companies that give a damn about their customers and put quality first in their products.
 
if this is the worst customer service you have ever received then I am both envious and in pity of you. you sent the gun in, and they fixed it and returned it. you were so upset by the time table that you immediately sold it. I work on computers, it is rare that the manufacturer will work with the customer or a trained and certified technician like myself to correct obvious manufacturing defects and when they do, it can take over a month depending on the manufacturer, and these are all american companies. I've never had a customer get their computer back after HP spent 5 weeks working on their computer, or waiting over a month for a part to arrive from china and say that they are going to turn around and sell it without even trying to turn it on because of how long they went without it.

actually I'm a little jealous that I didn't get the chance to offer to buy it, not that I really have the funds to anyway. but I do think it's a little bit childish of you to sell without even testing it, namely because that lifetime warranty is not transferable and since century already has that serial number on file, if they new owner ever needs service they are stuck paying for it.

I'm not trying to start a ruckus or personally attack you but your attitude and decision making process makes zero sense to me.
 
The time table tells me they dont give a you know what about their customer service. I sold it because I dont want to spend more money testing it and taking another risk of something actually breaking this time and then having to send it back again and wait another 6 weeks. Computers are not the same thing as a gun you put your life on. I put more scrutiny on a handgun, if the handgun fails me I am very likely dead if I needed it. And since it took 6 weeks for me to get it back that gave me enough reason to sell it for a loss since century could care less if I had needed this gun as a defense weapon. The guy who bought it understood the risk and he obliged plus he saved $100 so that makes up for him paying for warranty work if that were to happen.
 
application of the product is irrelevent, it's still the same premise, you bought a faulty product, sent it to the manufacturer, and they fixed it free of charge, but because you disagree with the manner in which they fixed it, you don't even want to give the product a chance.

I recently purchased a Ruger SR45. the hillbilly I bought it from tried a whole bunch of home gunsmithing techniques to make it better and completely destroyed the handguns reliability. I had to play phone tag with Ruger for weeks to set up an RMA, and finally just mailed it off two days ago. I am not the happiest with Ruger CS right now, and because I was open with the fact that I am not the original owner of the firearm, I am not certain that they will even fix it, no less fix it for no charge, but you can rest assure that no matter how upset I am with Ruger, the jerk and liar I bought it from, or the handgun, I am damn sure going to at least test to to see if their service corrected the issue before making the decision to sell it.
 
I did not give the product a chance because it failed miserably in inspiring confidence that it will be any good for anything but shooting at targets at the range.Which is not what I intended it for in the first place. They fixed it but I did not want to chance a firing pin breaking or something of the sort and then having to go through another long wait again.

The person that bought it from me again is aware of the issues it had and that I had not tested it upon receiving it back. He agreed to take it because I passed the savings unto him to alleviate any concerns so he probably wont have any issues with it.Its not like I concealed the issues and lied to him I was upfront and honest the first thing he asked is if there are any issues with it which I quickly explained to him all the issues and what I did with it including that I did not test fire it when I got it back.
 
My TP9v2, a friend's TP9SA, TP9V2, and his TP9SF have all been perfect, they eat anything and are were all bought for less than $350. Another friend had the original TP9 and after we shot it, we both bought TP9v2's the same day.

I think the Tp9XX's are great bargains.
 
Thanks for the report. Gives me greater faith in Canik's fine pistols that they provide such prompt and admirable product support. Superb customer service.
 
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