Beautiful Revolver, Possible Lemon

B

Bullrock

New member
A little while back I picked up a SW Model 586 NIB. It is aboslutely beautiful. The first time at the range I had trouble ejecting the cartridges and finally two of them froze in tight so I couldn't get them out.

I later pulled them out with a grip wrench, and not very easily. I then cleaned it with a good bore cleaner and toothbrush, and then applied Break Free and made sure the cylinder was dry before putting it away.

Yesterday I tested it again. I fired off the first rounds and the ejection rod would not push through again. I was able to pull 5 of the out (7 shot cylinder) with my fingers, but 2 remained lodged. This time the grip wrench didn't work. The shells are still in there and Monday it goes to the GS.

Any help or opinions over the weekend are appreciated...Oh, This is what I'm talking about...
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Call S&W service at 1-800-331-0852 and explain your problem to them. Chances are they will send out a call tag (to ship it back to them on their dime) for what they call "evaluation". Then they will notify you as to what will or should happen to correct your gun, that is , wether it will be covered by their warranty or by your wallet. You then have the option to have them do the work or return it to you (if it is a "customer pay" job). I have had generally positive service with S&W.
Josh
 
Just take a wood dowel and tap the cases out of the chambers. Then look at the chambers carefully to see if they are rough. It won't hurt to polish the chambers yourself (by hand if you aren't proficient with power tools).
You really have no way of knowing if the revolver is indeed NIB. Check carefully to see if the chambers are not just dirty.
 
personally if there is anychance of sending it to S&W i would leave the shells in the cylinder let them see the problem first hand and they will determine what can be done...i would also hold off on the GS unless S&W wont do anything about it...

Osirus101
 
DO send it back to S&W. They know they made lemons. I am aware of some unhappy S&W customers. Pretty to look at but, mostly unreliable. S&W has made all the owners happy after running those revolvers through the S&W PC shops. They should have not left the factory unless they were right in the first place! S&W will get it working.
 
If the revolver was bought brand new then it must have rough chambers or they have some imperfection with the tool or procedure when they reamed those suspected chambers. Now if it was bought used, then check to see if the chambers have some carbon and/or lead fouling. A 357 chamber can get fouled up by shooting lead 38 spl rounds. You can clean it with a bronze bore brush or Brownell's have a lead remover kit. I usually saturate lead fouling with Hoppes 9 then use a very soft bronze rod to try and scrape it off. Don't use a dentist's pick to take that stuff off you may just ruin the chambers. If there are no signs of fouling and the warranty is still applicable call S&W and have that cylinder replaced. If you talk nicely to them you may get a Performance Center non fluted cylinder installed for a small fee. josh
 
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I'd fire it again and leave the empty cases (factory rounds, right?) locked into the chamber. Call S&W as others have posted, get their return shipping label and mail it off. It will come back FIXED.
 
Well I'd like to send it back to SW, BUT!!! The first time it happened I managed to pull the casings out with a wrench grip.

This time I could only get them half way out. They are frozen tight. :eek: I can't close the cylinder for shipping, so my only other choice is to have a GS take them out and then send it back to SW...

Whadaya think???
 
They are spent casings right? If they are leave them in the gun let S&W figure it out. ;) If you send it to a gunsmith that might void their warranty.
 
Sounds like a good plan to me... if you don't wanna send it to the GS... and this may sound stupid... but is there any way you could use a dowel to tap the casings back in?
 
Why do you have to close the cylinder for shipping? I understand why you would want to, but you could carefully wrap it up so the partially ejected cases don't scratch the finish. This is truly depressing to hear about this from S&W. It seems to becoming more common that folks are having trouble with new S&W's. :( :confused:

Keep us posted.
 
+1 on shipping the gun back with empty cases still stuck in cylinder. Wrap and pad it well so the cylinder can't flop/scratch the frame. Let S&W see the problem firsthand, not after someone else has removed the cases and possibly voided any warranty.

Good shooting and be safe.
LB
 
You know, this is kinda funny. How many times have you found that your car is making "funny noises" and you need to take it to the shop...only to have the mechanic say "I didn't hear any funny noises..."

You are in the PERFECT position here. Stuck cases are right on the money with identifying a problem. Send it to S&W.

(Total aside, are you shooting handloads? Is it possible you put an overcharged load into the gun and pulled the trigger? That is a possible reason that cases can stick.)
 
Thanks

Thanks to ALL of you. I tapped out the casings and called SW. They are going to take a look at it.

625, you're right I could wrap it carfully but it won't fit into the SW blue case with the cylinder open. I don't want to take the chance on either of those casings scratching the S out of the finish...

You ALL Can't be wrong! So you ALL must be right! :D :D
 
Years ago I saw a Model 629 with the same problem. It turned out to be that the chambers were bulged due to some questionable reloads being fired. S&W replaced the cylinder.
Also saw a new Python with this issue. Turned out the chambers had not been polished before it left the factory. Colt also took care of the problem.
 
Chin up Bull, I have to send brand new Ruger Alaskan back to Ruger. fire it 3 times and cylinder won,t turn easily. They did,nt give it enough bc gap, almost rubbing, fire 3 times and get alittle crap and gun hangs up. Makes you wonder if anybody belieaves in QC anymore. Hurry, hurry,fill the quotas, don,t worry about that we will fix it when they send it back. Pride in workmanship is getting harder to find then honest politician. :mad:
 
Bullrock ~

Just wanted to say that is indeed a beautiful gun, and what a great picture you've taken of it. :cool:

Hope it is soon working for you as well as it should.

pax
 
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