1. Call Dillon, tell them you need a new spring.
They will send you one for free, with the 'Extra' you can bend yours a little and see if that helps with the discharging into the shoot.
Sometimes the 'Tail' needs to be pushed into the hole, when it works it's way up a little mine likes to hang the rounds right on the lip of the eject ramp.
2. Call Dillon and ask for the tool head alignment pin that goes into the powder station.
That pin is free for the asking, and it's the ONLY way to get the tool head to align with the primer punch.
Mine came with instructions, with a little fine tuning the press ran MUCH smoother than it did out of the box and removed that 'Chunk' from primer insertion.
Raise the ram about 2",
Look on the left side of the press under the shell plate/ram head,
Mounted to the LEFT side of the press frame you will see a 'Black' piece of metal bolted on the frame,
It will have an angled top.
That is 1/2 the shell plate indexer.
Look under the ram head, find an opaque/white PLASTIC ring around the ram right under the ram head.
It will have an angled surface 'Pointing' down.
That is the other half of the indexer.
Work the press empty a few times, watch those two pieces interact on each other...
Then work the ram a few times watching the shell plate over the primer punch,
MAKE SURE the shell plate 'U' notch stops EXACTLY CENTER the primer punch.
Adjusting the 'Black' frame bolted on piece forward or backwards a little will determine where that shell plate stops in rotation.
Dillon likes to OVER index the shell plate, actually going just a little too far,
Then letting the ball/spring Detent under the shell plate 'Snap' the shell plate backwards into position...
Two things I don't like about that...
1. The detent ball/spring have to be heavier than nessary to pull that shell plate backwards creating a 'Snap' in the locking of the shell plate, spilling powder.
2. The heavy duty ball/spring detent might not be exactly aligned with your primer punch, snapping the plate out of alignment with the primer punch AND HOLDING IT MISALIGNED!
The 'Low Mass' balls & lower pressure spring kits are REAL popular for these two reasons.
Lower mass (weight) balls don't snap the shell plate so hard,
Lower spring pressure allows the shell plate to move easier so the primer can align with the case/shell plate, smoother primer insertions result.
Watch to see if that shell plate is over/under indexing, or aligning with he primer punch, that will be your issue 99.99% of the time with 'Hard' primer insertion...
Assuming the primer pocket is the correct size, decrimped and has the proper taper, either cut or swaged.