I recently won a nice S&W on GB. Dealer received the check and I asked him to ship the following Monday, he said he would send me tracking info. Nothing for several days thereafter, he ignored three emails, called him on the phone, said he would do it after lunch, didn't. Finally on Thursday he ships and I received on Friday. Only problem, he failed to enclose the factory letter. Now over a week later still no letter and he again ignores emails. I will flame him on GB but that doesn't get me the letter. I don't want a discount, I want the letter. Any suggestions on how to apply pressure to finally finish the transaction?