What services do local gun shops offer to leverage online stores

TxFlyFish

New member
I want to support my local gun stores but more often than not I find much better pricing and selection online. Nowadays even online services such as EuroOptics.com and OpticsPlanet.com are heavily customer oriented and surprisingly flexible with their pricing. What are local gun stores doing to draw in business and remain competitive vs online sites?

For those that own local FFLs what do you want your potential customers to know next time they shop locally? What are the benefits and services? What are some common misconceptions?
 
Think about it this way.

Why go to the town diner when you could go to wendy's? Same situation. If you like the diner people you'd rather support them than some faceless corporation.
 
I can say where I am they tend to offer competitive prices on certain days (black friday) on some stuff the big box stores wont.
 
Think about it this way.

Why go to the town diner when you could go to wendy's? Same situation. If you like the diner people you'd rather support them than some faceless corporation.

I agree to a point, but I refuse to blindly support local business simply because they are local. I won't pay significantly more for the same product just to buy local. It's my money, and it's simply a business situation.
 
For reloaders powder and primers are generally a much better buy at your local shop. Because of the Haz-Mat fees I never buy that stuff online, unless you're buying in bulk I can't see how buying online offers any savings.
Consignment sales are also a big draw for me.
 
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Think about it this way.

Why go to the town diner when you could go to wendy's? Same situation. If you like the diner people you'd rather support them than some faceless corporation.
I agree to a point, but I refuse to blindly support local business simply because they are local. I won't pay significantly more for the same product just to buy local. It's my money, and it's simply a business situation.

That's what my concern is too. Many folks do not have the means to support their LGS just because they're nice and local. Prices are often inflated and selection is limited. Yea sure you could negotiate prices (eg using cash) but many online stores are flexible in that aspect as well. :confused:
 
Think about it this way.

Why go to the town diner when you could go to wendy's? Same situation. If you like the diner people you'd rather support them than some faceless corporation.

Except in this case the local diner is serving the same exact value meal for $17.50, and usually isn't too friendly about it.
 
But Wendys is a local store. So is McDonalds. I recognize the people there and they recognize me. Same with Bank of America, the branch where I go almost every day and that's one place I want to be well known. But those are poor comparisons, unless you buy your sandwiches on-line.

But some very large and well-known on-line places like Cabela's have a lot of big stores, too. That's when it becomes more of an issue for buying guns and stuff, only there isn't one around here. There's a Gander Mountain in Fredericksburg and another one near Winchester (ought to be one near Remington, too, but there isn't). But none of this is new.

Do you not think local merchants were grumbling when Sears was sending out their thick catalogs that had everything from celluloid collars to horse collars and everything else inbetween? Wal-Mart has nothing on them; they're just doing better now.

Of course there's another side to it. If you had a job in your home town and always went across the river to do your shopping and everyone else did the same, pretty soon there wouldn't be anywhere to shop in your home town. That's the balance of payments done small. Only just as often people shop in their home town and go across the river to work. Sort of muddies the clear thinking.

I'd say the biggest thing the local gun shop offers is a living person on the other side of the counter. From the gas station to the bank to the gun shop, it is the employees that draw me in as much as anything else (whether or not they can stand the sight of me). In fact, when I bought my last (meaning most recent) pistol, the clerk who sold it to me was a woman. She was a little rough around the edges and Middle Eastern to boot but she was a likeable person to deal with.
 
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One thing I like about my local gun stores is I can fondle the guns before I buy. They let me check trigger pull and I can see if the firearm fits my hand. The three local shops I deal with are always friendly and accommodating. They always seem to have someone on the staff that can answer questions. While I have purchased some accessories and ammunition online, I have only bought guns that I have been able to touch first.
 
I buy stuff online but the local shops are hard to beat pricewise on larger items like new firearms and optics, they also have the market on used firearms that I want to look at more closely than I can online. I consider myself lucky with the locals, and those relationships took a short while to cultivate, but pay off, at least that's been the experience on this end.
Layaway never hurt my feelings either and has allowed a couple of deals I might have missed otherwise.
 
MY LGS beats Bud every time -not only on price, but also on delivery time. Factoring in Bud's price, even with shipping included, and his transfer fee, it is cheaper for me to have him get the gun from his supplier, come in less overall AND he makes a profit on the gun, keeping him business. He doesn't stock much, and what he does stock is mostly black and plastic or Title II, so his overhead is low.
 
My LGS told me that before I buy on-line check with him first because he gets better deals at times because he is a dealer. He also stated that he has no problem with me ordering on-line and he doing the transfer for $20. IMO this is a smart business man. Keep the customer happy whenever possible and within reason.:D:cool::D
 
There are 3 FFLs within 40 miles of where I live (but then I live 20 miles from nowhere) and I do all my business with the one that is 40 miles away. Why do I bypass the other 2? (closest walmart is 50 miles)

Great service, good selection of reloading supplies, reasonable prices on ammo, and a $20 transfer fee. I generally purchase C&R type weapons, so the chances are a small LGS will not have what I am looking for are slim, but then I have purchased a couple from her that were on consignment.

I wen to one of the other FFls and looked at what he had to offer, then asked him about what I was interested in...he was not interested in doing business with me...and a $35 transfer. Told me straight up, you know exactly what you are looking for, this is not the place for you.

Love the place I frequent. They could care less if I purchase online, or not. They have a list of what I want, and will call if anything on that list shows up... Would not think of doing business elsewhere.
 
and Middle Eastern to boot

May be off topic, but what does that have to do with anything? Are we to assume that if someone doesn't appear to be a white Anglo Saxon protestant with a southern accent that they're an anti gun nut or a terrorist? Race should have no bearing on anything.

/rant
 
My local gun shop offers machining, class III items, "customized" AK's and ARs built for you, light gun smith stuff, a variety of accessories safes and other items.

Their gun prices after paying shipping and transfer fees are about the same as on line stores. If something were to ever go wrong I can drive down there and talk to real person about it.

When I order stuff someone calls me to tell that it has arrived. They inspect the item to ensure it is correct.

They also help you with the purchase of class III items such as telling you who you need to go see and what steps you need to take.

Honestly, these things put them so far ahead of on line stores I don't shop on line for guns anymore, just to price check. Keep in mind you get what you pay for.
 
May be off topic, but what does that have to do with anything? Are we to assume that if someone doesn't appear to be a white Anglo Saxon protestant with a southern accent that they're an anti gun nut or a terrorist? Race should have no bearing on anything.

/rant

I dont think that's what he meant when he posted, it looks to me like he was saying he was happy with the service and that race and sex didnt play a roll rather the individual gave good service.
 
" In fact, when I bought my last (meaning most recent) pistol, the clerk who sold it to me was a woman. She was a little rough around the edges and Middle Eastern to boot but she was a likeable person to deal with."

I believe I know this lady and she happens to be the General Manager & a great person! Also think she would get a kick out of your description. :D
 
I always go to the local shop and ask them if they will come close enough to the mail order price so I can buy local. If they match or get close enough to the mail order price I buy local . Otherwise I mail order and let them know. My money is spent like a business, I want a fair deal as it is like making a profit to me.
 
This is like the 10th such post I can think of this year going in the same direction....I like to support my LGS but its tough to find one here locally that will even thrown in range time with the purchase of a gun.
 
For me, the choice is simple. Having been stung in the past, I will no longer buy anything sight unseen. Unless I can get my grubby paws on it before I buy it, I don't want it.
Therefore, I buy local.
 
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