BlackRazor
New member
AS some of you may remember, I recently purchased a Nightforce 3.5-15x56mm scope, at the recommendation of many others both here and on other shooting boards. Because of the cost of these scopes, no local dealer will carry them, so I had to buy them *unseen* from an online merchant, since on paper it was the only scope that seemed to have all the features I wanted; i.e. illuminated reticle, large objective, large variable power range, side focus parrallax adjustment, external target knobs, great durability and supposedly, superior clarity/optics. I was impressed by all of these features when it arrived... except for one, the optical quality. The first time I took the scope to the range, I noticed blue and sometimes green halos appearing around white high contrast objects (PVC target frame, or where the black meets the white on the target itself). I took it to someone who knows a lot more about optics than I ever will, he took one look at it, and said, "this thing has massive chromatic aberration" at which point he said this was something he would expect on a cheap $50 scope, but not on a $1200 optic. Needless to say, I was disappointed to have spent nearly 2 months pay (at least, what's left over for guns) on scope that gave me an image no better than a Tasco. I called up Nightforce, and they said that all their lenses were *triple* achromat, in red, green and blue, which basically means that there should be ZERO visible chromatic aberration. Now I know a lot of people have had good luck with Nightforce, so I refused to believe that the problem was a fault with the scope's design, and sent it in for warranty repair. I checked the tracking number on my shipment, and it's supposed to arrive today at their factory. My question is, has oneone around here had any experience with the Nightforce customer service/warranty repair department? Are they generally friendly and willing to help, or do they just have a "it's not our problem" sort of attitude? I ask because I just want to know what kind of response to expect and what I should prepare to say in case they are going to be argumentative. Thanks in advance.