Troy Industries Customer Service.

Achilles11B

New member
I will preface this by stating that I wasn't real sure where this should be posted, so no tears will be shed if it gets moved.

Hit the range Wednesday, brought out the ol' AR. The rifle wears Troy Industries flip-up BUIS and I'm quite the fan of them. Due to operator headspace and timing issues, the rear sight wasn't properly secured and was dislodged from the rifle. The main body of the rear sight was recovered, but the screw and claw that fixes the sight to the rail vanished in to the outer realm of tiny rifle parts.

Best part about it: after an email to Troy yesterday explaining my plight, and I received a return email today saying that a replacement will be sent.

There's a lot of good AR15 parts manufacturers out there, but a company that backs up their products with superior customer service aren't quite as common. So if you're looking at AR parts, look up Troy, they actually care about us little guys, too.
 
Top Shelf CEO=Top shelf Company

I had the priviledge of training under Steve Troy at an active shooter course in 02'. He is a dedicated patriot in his military/police and business careers.
Feel proud about spending your hard earned $$$ with Troy Industries. He really is a "boots on the ground" guy who gives a damn.
;)
 
Just swapped out a TRX308 battlerail. I just finished my build, piece by piece, over 9mos. I had purchased a DPMS-low style thinking I would have a DPMS upper. Things worked out that I got a Mega upper/lower set and they use a higher rail. I emailed Troy (Jeff Morgan) and not only did they swap out the rails they emailed me a UPS shipping label to send my original rail to them.

I have their backup sights too.
 

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