It is entirely possible to do the job yourself; to do it properly, and to save a ton of money.
First step:
Purchase and read Jerry Kuhnhausen's Shop Manual on Smith and Wesson Revolvers. AFTER you complete this step, move on to the next one.
Step two:
You will need the following:
1. JB Bore Bright compound.
2. Wolff rebound springs. They are available in different spring rates--I purchased a calibration pack.
3. PROPERLY sized screwdrivers for the Smith and Wesson screws.
4. A Wolff Power Rib mainspring. You can find it at:
http://www.gunsprings.com/index.cfm?page=items&cID=3&mID=58
5. A good medium weight lubricant.
Begin by properly clearing the revolver. Now, remove the cylinder.
Next, remove the grip panels and the sideplate.
Loosen the strain screw, and remove the mainspring.
Pull and hold the trigger to the rear, and remove the hammer.
Next, remove the rebound slide. (HINT: Wear some gloves, and put your thumb over the end of the rebound slide to catch the spring. It comes out with a bit of force, so be careful!)
Now, thoroughly clean the inside of the frame. Replace the rebound spring with a lighter Wolff rebound spring. Factory weight is around 16lb; I use 14 lb. springs in mine.
Before assembly, coat the bottom shelf where the rebound slide rests, and the inside of the frame next to the rebound slide with JB Bore Bright and a bit of oil. Reassemble the rebound slide assembly into the revolver.
Now, while holding light pressure on the top of the rebound slide, cycle the trigger 30-40 times.
Remove the rebound slide again, and clean thoroughly. Now, reassemble fully. Take care to ensure that the trigger plunger seats fully in the front of the rebound slide. Lube with good oil.
Finally, replace the mainspring with the Power Rib mainspring. Always use an UNALTERED strain screw.
My 686 has a 10 lb smooth double action pull that is 100% reliable; single action pull is 2 lb. Again, it is absolutely reliable.
NEVER, EVER, EVER, touch the engagement surfaces--sear notch, sear nose, trigger shelf, camming notch or sear edge--on a Smith and Wesson. The heat treatment is very thin--and polishing these surfaces will destroy the heat treatment.
Remember--get Jerry Kuhnhausen's book first.
Good luck!