I have bought from them, Usually I place my order on the Weekend, and the Products arive here on Thursday afternoon.
Im in Texas.
They are pretty quick, and good people to do business with.
When I ordered one of my Nagant revolvers, I got no shipping confirmation and the order showed as pending until a couple of days after I received it, so I'd say that your experience is about right.
Looks like SOG just got my MD57 shipped today BUT they shipped it UPS air second day so it will still get here monday which is the same time my K31 will get here. Monday is going to be a BIG day when the UPS man gets here