Dave Finfrock
New member
I'm so incensed posting this I have to make a distinct effort to be civil.
I have to wonder if SIGARMS is deliberately trying to drive away customers. Their customer service is the worst I've ever encountered in the firearms industry.
Three months ago I purchased a R93 Blaser UIT rifle (most likely you know this rifle as the "Long Range Rifle"). After spending $2500, you'd think SIGARMS would bend over backwards to help a customer. But noooooo.....
I've had three months of runarounds and everything I've ordered from SIGARMS has been screwed up. Not one thing on this order has been correct. I don't think SIGARMS has a clue as an importer of Blaser products. Nothing they've sent has had documentation. Scope mounts have been incorrect. Mystery parts with no explanation of what they are or how they are installed. If Blaser knew what SIGARMS is doing to their reputation, I think they'd have an aneuyrism (and they will, shortly...). I can deal with slow order processing, but outright stupidity I just can't handle.
I've had other high end rifles, and the service from such importers as GSI, Heckler and Koch, and Sako has always been exemplary. All I can say about SIGARMS is that it will be a cold day in hell before I EVER deal with these idiots again.
In retrospect, another Steyr PII is starting to look awfully good again. The fate of my R93 is very uncertain at this point. It seems to have great potential, but since SIGARMS can't back up their product, I guess I'll never know.
I have to wonder if SIGARMS is deliberately trying to drive away customers. Their customer service is the worst I've ever encountered in the firearms industry.
Three months ago I purchased a R93 Blaser UIT rifle (most likely you know this rifle as the "Long Range Rifle"). After spending $2500, you'd think SIGARMS would bend over backwards to help a customer. But noooooo.....
I've had three months of runarounds and everything I've ordered from SIGARMS has been screwed up. Not one thing on this order has been correct. I don't think SIGARMS has a clue as an importer of Blaser products. Nothing they've sent has had documentation. Scope mounts have been incorrect. Mystery parts with no explanation of what they are or how they are installed. If Blaser knew what SIGARMS is doing to their reputation, I think they'd have an aneuyrism (and they will, shortly...). I can deal with slow order processing, but outright stupidity I just can't handle.
I've had other high end rifles, and the service from such importers as GSI, Heckler and Koch, and Sako has always been exemplary. All I can say about SIGARMS is that it will be a cold day in hell before I EVER deal with these idiots again.
In retrospect, another Steyr PII is starting to look awfully good again. The fate of my R93 is very uncertain at this point. It seems to have great potential, but since SIGARMS can't back up their product, I guess I'll never know.