I recently had some .223 Winchester ammo I purchased from ammoman.com that was not feeding right in my Bushmaster. Federal Am Eagle worked fine. I e-mailed him on Friday at around 5:00 pm explaining the problem. At 8:00 pm I received a reply saying to send it back for a refund or exchange - no problem. My problems began on Saturday when I attempted to ship it UPS via Parcel Plus. The box was labeled Winchester .223 ammo, with an ORM-D marking. I wrote 'ammunition' on the contents of the form. On monday I got a call from PP saying that I had to ship it directly from UPS and fill out a form. I picked it up and went to the nearest UPS office on tuesday and re-shipped it. No form to fill out. On wednesday it was returned. I called customer service, who could not explain the problem. I brought it back and got the supervisor. She was aware of the situation and was very apologetic. I asked, since I lost a day, if they would ship it next day air with no extra charge. She agreed. On thursday it re-appeared. At this point I was getting a little PO'd. Called CS again and they finally determined that UPS does not ship ammo on airplanes. UPS picked it up and will send it today. Can't wait til tommorrow.
I e-mailed Parcel Plus asking if they were unaware of the rules or if they had a policy against shipping ammo. Called today and they said they were checking the policy.
The bottom line is:
If shipping ammo via UPS, it HAs to go ground, there is no special form to fill out, the ammo can not be loose in the shippimg box, and ORM-D must be in a rectangle somewhere on the box.
ammoman is great to deal with
Parcel Plus is still an unknown - If and when I get a response on their policy (why isn't it in a book?) I will let you know, as well as the local office.
I e-mailed Parcel Plus asking if they were unaware of the rules or if they had a policy against shipping ammo. Called today and they said they were checking the policy.
The bottom line is:
If shipping ammo via UPS, it HAs to go ground, there is no special form to fill out, the ammo can not be loose in the shippimg box, and ORM-D must be in a rectangle somewhere on the box.
ammoman is great to deal with
Parcel Plus is still an unknown - If and when I get a response on their policy (why isn't it in a book?) I will let you know, as well as the local office.