lee n. field
New member
How long does S&W take to turn around a gun?
I sent in my 642. It arrived 4/11. On 4/25 I got an email saying
I assume this means the gun will be replaced. 2 weeks later, no one's heard a thing yet.
It's not a gun I need. Just wondering when I should turn into an annoyed customer.
I sent in my 642. It arrived 4/11. On 4/25 I got an email saying
Our gunsmiths have determined that your firearm needs a replacement frame which will be repaired under warranty.....Please provide me with the name, phone number and email address of a Federal Firearms Licensed Dealer of your choice to accept this transfer.
I assume this means the gun will be replaced. 2 weeks later, no one's heard a thing yet.
It's not a gun I need. Just wondering when I should turn into an annoyed customer.