Shadi Khalil
New member
A while back, I started this thread ...
http://thefiringline.com/forums/showthread.php?t=529223
J-Frame SA Issue
To sum it up, I was having some issues with my 637, I sent it back and weeks later I get a call letting me know the stud broke (what's a revolver stud?) Rendering the revolver irreparable. Two years before this mishap, the gun had to be replaced because the frame cracked after its first 50 rounds.
Having lost complete faith in the 637 and it being back ordered for the next million months, S&W agreed to send me a 638. I had originally asked that it be replaced with a 642, but that would have taken even longer than the 637.
So, I probably won't see my replacement until late October, leaving me without my primary carry gun. This whole situation has soured me to S&W. As far as customer service goes, they are great; everyone is polite, professional and accommodating. It's the level of quality and durability I'm having issues with. I'll give the 638 it's fair shot but I can't say I'll end up keeping it. Just thought I would vent a little as S&W has always been my go to and in feeling let down. Thoughts? Similar stories and experiences perhaps?
http://thefiringline.com/forums/showthread.php?t=529223
J-Frame SA Issue
To sum it up, I was having some issues with my 637, I sent it back and weeks later I get a call letting me know the stud broke (what's a revolver stud?) Rendering the revolver irreparable. Two years before this mishap, the gun had to be replaced because the frame cracked after its first 50 rounds.
Having lost complete faith in the 637 and it being back ordered for the next million months, S&W agreed to send me a 638. I had originally asked that it be replaced with a 642, but that would have taken even longer than the 637.
So, I probably won't see my replacement until late October, leaving me without my primary carry gun. This whole situation has soured me to S&W. As far as customer service goes, they are great; everyone is polite, professional and accommodating. It's the level of quality and durability I'm having issues with. I'll give the 638 it's fair shot but I can't say I'll end up keeping it. Just thought I would vent a little as S&W has always been my go to and in feeling let down. Thoughts? Similar stories and experiences perhaps?