Hi all. Not at all to bash S&W only to chronicle the issue and report on what happens objectively. I just sent a 642-1 in for repair. Something with the cylinder is not right as it wont close properly or won't open easily because it is stuck. Revolver has had only 2 boxes of ammo through. Factory standard RN and Hornady 110gr +P.
Phone person was pleasant though it took forever to get them on the line. They sent be a label and I just received confirmation of them receiving it. We will see what happens. It is about 3 years old so the Limited Warranty will hopefully kick in as I am 99% sure I registered it with them when I bought it, but the guy on the phone couldn't confirm that.
Has anyone else seen this issue with these?
Phone person was pleasant though it took forever to get them on the line. They sent be a label and I just received confirmation of them receiving it. We will see what happens. It is about 3 years old so the Limited Warranty will hopefully kick in as I am 99% sure I registered it with them when I bought it, but the guy on the phone couldn't confirm that.
Has anyone else seen this issue with these?