Ruger SR1911 redeemed

stubbicatt

New member
When purchased, my SR1911 would not allow one to clear the chamber in the traditional manner, racking the slide and expelling the live round through the ejection port. Ruger's printed instructions show this method of clearing their product.

A call to Ruger, two times over several months yielded no joy. They know of the issue but refuse to remedy it. They say, remove the magazine, and jiggle the slide to free the round from the extractor and allow to tumble out the bottom of the magazine well. Unacceptable customer service.

Took the pistol to Hickman Rifles in Colorado Springs where they worked their magic on the slide and ejector, and now it is finally a safe pistol. Still shoots really good.

-1 to Ruger customer service.

+1 to Hickman Rifles.
 
my experience with ruger CS has always been outstanding and they have always gone out of their way to help me.

BTW, what made the gun unsafe?
 
They say, remove the magazine, and jiggle the slide to free the round from the extractor and allow to tumble out the bottom of the magazine well.
Well if Ruger sez to do it that way, it must be official.
I do that a lot.
Saves having to chase the ejected round or risk having my hand over the ejection port to catch it.
now it is finally a safe pistol.
Why is it safer now?
 
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Ruger SR1911 redeemed
Redeemed from what?
I got one of those and have no trouble extracting a live round or dropping it
down the well.That'll be the day when I pay anyone to grind my pistol to make
it do something the manufacturer says you shouldn't do anyway.
 
Read your owner's manual. The manufacturer's instructions show that to clear the weapon, the cartridge ejects from the ejection port. Mine did not do what the manufacturer said it should do, and they wouldn't make it right.

That's all I have to say about that.
 
A modern 1911 that will not kick a round out to clear it is a sick beast. I am sure Ruger would have fixed it you simply must have gotten someone new I am guessing.

I would also guess all that it need was an extractor tune or replacent? My SR 1911 did not have a very good extractor though it did fire and clear ok. Please let us know what they did!
 
A modern 1911 that will not kick a round out to clear it is a sick beast.
Agreed -- 100 percent. I would certainly not rely on such a pistol for serious business.

I really believe in giving a manufacturer the opportunity to fix a mistake but if they don't, they're fair game. Maybe the OP could have been more persistent but it's still on Ruger. But I cannot think of any other instances off the top of my head where Ruger just completely dropped the ball like it did here.
 
Since stubbicat did not answer the question about safety, I will venture a guess.

Experiencing a misfire, the usual clearance drill is to tap the magazine (to ensure it is fully seated), rack the slide (to clear anything from the chamber or stuck in the ejection port), release the slide (to chamber a fresh round) and shoot.

If this happens during a fight, anything that interferes with the drill is unsafe.

Getting a live round jammed up in the ejection port makes a failure to fire (minor inconvenience) into a jammed-up gun that may take a lot manipulation to clear.

Having to go to an alternate clearance drill (not envisioned in the owner's manual) is adds to the complications and is thus less safe than if the ejection went as designed.

Having a "hangfire" round stuck in your gun while you are trying to clear it is markedly unsafe.

Just my guesses, from one who shoots a lot of revolvers.

Lost Sheep
 
I'm sorry but, I don't believe it. I usually do not say that but, I simply know better. I just sent a week old firearm back to Ruger on their dime: MY fault. I called, explained what I had done, the women emailed me a shipping label, I printed it, mailed it from the FED EX depot, received it back fixed and looking brand new in 4 days. All on their dime, time, and expense.

It went so smooth that in my mind, there is zero chance if you explained you had a functioning problem with a Ruger firearm, that they didn't offer you the same service. ZERO.
 
Did the gunsmith enlarge the ejection port?
I had this done on another brand of 1911 for the same problem.
 
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