To start I'm kind of a Ruger revolver guy. I have bought a lot of Ruger double-action revolvers. Over the last 2 years I've had some real problems with revolvers that I have purchased from Ruger. And to be fair Ruger has completely fixed every problem with zero cost to me every time. But at some point I would like to just buy a gun from them and have it work right the first time. My complaint is related only to their double-action revolvers. The purchases below are all new guns, not used.
In 2012 I bought a GP 100 stainless 6-inch. Wonderful gun. Never a problem and super accurate.
In 2014 I bought an SP 101 in 22LR. Within a month I had to send it back to the factory. It was spitting lead out of the cylinder gap and not accurate. Ruger replaced the gun for free. The new gun had some scratches on the barrel and the stamping on the barrel was not perfectly level. But I took it anyway and it shoots fine.
Also in 2014 I bought an LCR in 357 mag. It was fine and was very accurate but it was unsafe. There was a safety recall on it because you could pull the trigger without the cylinder completely latched which could cause a misfire or a kaboom. Ruger fixed that problem in its recall.
In early 2015 I purchased an LCRx 3 inch. I couldn't group 8 inches at 15 yards with the thing. I sent it in to Ruger and they replaced the cylinder and the cylinder star for free. Now it shoots great and is very accurate 2 inch groups at 15 yards.) I genuinely love that gun.
In early 2016 I bought two new Ruger revolvers. A GP100 match Champion with adjustable sights and the new GP 100 in 22 LR. On my third trip to the range the GP100 in 22LR completely locked up. Couldn't pull the trigger at all. Luckily I could open the cylinder and unload it. I sent it in to Ruger and they replaced the gun for free. The new gun is excellent and works great.
For the past 3 months I've been having little problems with the GP100 match champion. (And to be fair the GP100 match Champion has been super accurate. I shot my tightest groups ever at 25 yards with it.) Recently the problems with the GP100 match Champion have gotten bigger. The cylinder binds and you would have to do a Superman crush of the trigger to get it to rotate. And then it would be super smooth again. This happens every 25 shots or so. That's a real problem when you're shooting an IDPA match . At first I thought it was carbon build up in the cylinder gap that was binding. But that wasn't it. Tonight I figured out that it's a timing issue between the cylinder star and the pawl. So I guess it goes back too Ruger for warranty work.
So out of six revolvers that is 5 that have to go back to the factory for warranty work. I'm feeling pretty let down. The guns I have received back from Ruger on warranty have all been excellent. But I ought to be able to purchase a gun and have it work correctly the first time. One or two guns and I would have thought that it's just a coincidence. 5 out of 6 suggests to me that this is a quality control issue.
Feeling frustrated.
In 2012 I bought a GP 100 stainless 6-inch. Wonderful gun. Never a problem and super accurate.
In 2014 I bought an SP 101 in 22LR. Within a month I had to send it back to the factory. It was spitting lead out of the cylinder gap and not accurate. Ruger replaced the gun for free. The new gun had some scratches on the barrel and the stamping on the barrel was not perfectly level. But I took it anyway and it shoots fine.
Also in 2014 I bought an LCR in 357 mag. It was fine and was very accurate but it was unsafe. There was a safety recall on it because you could pull the trigger without the cylinder completely latched which could cause a misfire or a kaboom. Ruger fixed that problem in its recall.
In early 2015 I purchased an LCRx 3 inch. I couldn't group 8 inches at 15 yards with the thing. I sent it in to Ruger and they replaced the cylinder and the cylinder star for free. Now it shoots great and is very accurate 2 inch groups at 15 yards.) I genuinely love that gun.
In early 2016 I bought two new Ruger revolvers. A GP100 match Champion with adjustable sights and the new GP 100 in 22 LR. On my third trip to the range the GP100 in 22LR completely locked up. Couldn't pull the trigger at all. Luckily I could open the cylinder and unload it. I sent it in to Ruger and they replaced the gun for free. The new gun is excellent and works great.
For the past 3 months I've been having little problems with the GP100 match champion. (And to be fair the GP100 match Champion has been super accurate. I shot my tightest groups ever at 25 yards with it.) Recently the problems with the GP100 match Champion have gotten bigger. The cylinder binds and you would have to do a Superman crush of the trigger to get it to rotate. And then it would be super smooth again. This happens every 25 shots or so. That's a real problem when you're shooting an IDPA match . At first I thought it was carbon build up in the cylinder gap that was binding. But that wasn't it. Tonight I figured out that it's a timing issue between the cylinder star and the pawl. So I guess it goes back too Ruger for warranty work.
So out of six revolvers that is 5 that have to go back to the factory for warranty work. I'm feeling pretty let down. The guns I have received back from Ruger on warranty have all been excellent. But I ought to be able to purchase a gun and have it work correctly the first time. One or two guns and I would have thought that it's just a coincidence. 5 out of 6 suggests to me that this is a quality control issue.
Feeling frustrated.