A friend has one, it's been reliable with everything (I mean everything) for thousands of rounds, as accurate as any Glock, usually as fast/faster than the G22/23. Rental ranges say the same about them.
OTOH, the Ruger autos were at the bottom of the list on the FBIs pistol eval of the late 80s (tops were the SIG P226, S&W 645 BTW). I think the Rugers came in last when the INS/Border Patrol tested 40s (they OKd the Beretta/SIG, just bought USPs too).
OTOF (on the other foot), NYPD dropped the SIG, never approved Beretta for std issue, did add the Ruger P95. Some feds do use them. Bureau of Prisons for one.
I love my P97. Would like to see a polymer 40/357!
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