Remington 597 17 hmr recall petition

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devildog83

Inactive
Remington recall website said:
DO NOT USE REMINGTON 17 HMR AMMUNITION IN SEMI-AUTOMATIC FIREARMS.

DO NOT USE THE REMINGTON MODEL 597 17 HMR SEMI-AUTOMATIC RIFLE.

Remington has been notified by its supplier of 17 HMR ammunition that 17 HMR ammunition is not suitable for use in semi-automatic firearms. The use of this ammunition in a semi-automatic firearm could result in property damage or serious personal injury.

If you have a semi-automatic firearm chambered for 17 HMR ammunition, immediately discontinue use of Remington 17 HMR ammunition. If you have any Remington 17 HMR ammunition that you wish to return to Remington contact the Remington Consumer Service number below. Do not return the ammunition to the dealer. Remington will provide you with a $10.00 coupon for each complete box of 50 rounds of Remington branded 17 HMR ammunition you return to Remington. This coupon is for end users only and will be good for the purchase of any Remington ammunition at your local dealer.

In light of the ammunition manufacturer’s notice, it is very important that you immediately stop using your Remington Model 597 17 HMR semi-automatic rifle. If you own a Remington Model 597 17 HMR semi-automatic rifle and wish to return it to Remington please contact the below Remington Consumer Service Number. In return for your Remington Model 597 17 HMR synthetic stock semi-automatic rifle, Remington will provide you a coupon valued at $200.00 good for the purchase of a replacement Remington firearm. If you have a laminate stock Remington Model 597 17 HMR semi-automatic rifle, Remington will provide you a coupon valued at $250.00 good for the purchase of a replacement Remington firearm. This Coupon is for end users only and will be good for the purchase of a Remington firearm at your local dealer. Contact Remington to recieve your free shipping label to return your Model 597 17HMR semi-automatic rifle to Remington..

Please allow up to 6 weeks after Remington receives your Model 597 17 HMR semi-automatic rifle or your Remington branded 17 HMR ammunition for the appropriate coupons to arrive. Instructions for redemption of the coupons will be contained on the coupon.

For any consumer questions or instructions on how to return of your Model 597 17 HMR semi-automatic rifle or your Remington branded 17 HMR ammunition, please contact the Remington Consumer Service Department at 1-800-243-9700, Prompt #3.

We apologize for any inconvenience this may cause.
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Interesting.

It reads like an ammo recall. $10 per box of 50 complete rounds.

However... it just says there is a problem with Remington .17HMR ammunition. If you choose to return your Remington 597 as a result of the ammo problem, then they will give you a rebate on the rifle.

$200 rebate for a standard model, $250 for a laminate stock.

Nothing indicates there is an actual problem with the rifle.

Methinks you are making a mountain out of a molehill, and you should shoot some Hornady/Winchester/Federal/etc .17HMR ammo (or better yet... if you're gonna shoot rimfire then just shoot a .22LR).

That being said... if they want to do anything for their dis-satisfied customers in regards to weapons rebates... they should give 75% of MSRP unless the weapon is noticeably damaged or abused.
 
http://www.hornady.com/in-the-news/latest-news/17-hmr-notice

From the guys who designed the .17 HMR cartridge in the first place:

17 HMR Notice
September 15, 2009

Recently there have been notices placed on several web sites warning about the use of 17HMR ammunition in semi-automatic firearms. Statements are to the effect of do not use 17HMR ammunition in semi-auto firearms or serious injury may result and do not use unless or until you have contacted the manufacturer of your firearm. Every ammunition manufacturer determines the warning it believes is appropriate for its product.

First and foremost, the safety of our customers is our primary concern, and the same is true for all other SAAMI member companies. We are making this statement to hopefully reduce confusion, answer questions and clarify issues.

We believe 17HMR ammunition is manufactured to the highest standard of care and quality and performs within the specifications established for 17HMR ammunition and is consistent with SAAMI standards for ALL ammunition.

We are not firearms manufacturers and we believe the firearms manufacturers are solely the ones responsible for determining if and how they should market and sell a model or type of firearm. WE STRONGLY URGE YOU TO CONTACT THE MANUFACTURER OF YOUR FIREARM TO DETERMINE IF IT IS SAFE TO USE 17HMR AMMUNITION IN YOUR SPECIFIC TYPE AND MODEL OF FIREARM.

We specifically warn you: DO NOT USE 17HMR AMMUNITION IN FIREARMS IF THE MANUFACTURER OF THAT FIREARM HAS STATED IT WILL NOT SAFELY FUNCTION WITH 17HMR AMMUNITION. SERIOUS INJURY MAY RESULT.

Accordingly, you should only use 17HMR, and any other ammunition, in firearms specifically marked by the firearms manufacturer as designed for the ammunition you intend to use.

We specifically cannot tell you that a certain type firearm, be it semi-auto, bolt, lever, or otherwise, is safe or unsafe with this or any other ammunition. In our experience, a type of firearm is neither good or bad, safe or unsafe. To state otherwise would imply that we are qualified to state what constitutes a good or bad, safe or unsafe firearm design or type and we are not qualified to make that determination.
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So... it appears to potentially be an industry-wide problem with the .17HMR and semiauto rifles, and a group @$$-grabbing session to lawyer-up and cover each other from any potential liability.

Sounds like the cartridge design is inherently a loser with semiauto rifles. Sucks to be a .17 owner, but them's the facts.
 
Thanks to all that have participated so far. Remington will soon know how it's former customers feel about being drug through the mud! How can you design a gun around a cartridge and tell me it's the ammo's fault my gun doesn't work. Sounds like bad engineering to me.
 
I sent the Better Business Bureau a complaint about the way Remington Arms was handling this issue. The BBB has some great pull in matters like this and I believe whole heartedly that if we stick together and let the BBB know about this Remington will get the message loud and clear. I have attached the info that I sent Remington arms:
NAME:

Remington Arms Company, Inc.
BBB MEMBER:

NO
CONTACT:

Mr. John Loschin
ADDRESS:

P.O. Box 700
Madison, NC 27025
PHONE:

336 548-8700
FAX:

336 548-7801
Website:

www.remington.com


I own a Remington model 597 .17 HMR rifle. I paid $587 for my rifle which was MSRP. Remington has just issued a recall on this model rifle in the .17 HMR caliber. The recall states that the rifle is unsafe to fire. Remington is blaming the safety issue on the ammunition. If the ammunition was the problem then it would be recalled as would other rifles built by other companies. However; Remington issued to only recall. The are offering $200 or $250 (depending on the model) voucher on a Remington products to return the rifle on recall back to Remington. This is insufficient compensation as I paid almost $600 for this rifle 2 years ago. This is an issue that will cause many Remington customers to lose confidence in the Remington brand. The $200 or $250 voucher for the rifle is a slap in the face. This is obviously a problem with the rifle and Remington is not owning up to it. I would have been very happy with Remington offering to swap the rifle in question with another gun of equal value. I have called Remington many times and cannot get any help so I am turning to the BBB. I hope you can help. Thanks
 
That hit the nail on the head! Volquartsen said there is no end in sight for them. I guess if we want quality we can count Remington out.
 
Remington quality is not in question, as far as I am concerned. Their customer service may be... but not quality. I recently got a bad Savage in .17 HMR, and I still love Savage. Anyway, call your state attorney general's office as well. In most states, their office is glad to help. They also carry a lot of weight, especially when their services are used in addition to BBB complaints. This is a very unfair compensation for a recalled product. Lots of luck.
 
If you own a Rem 597-.17HMR and you haven't surrendered it yet, DON'T DO IT. Remington is trying to pull off a "recall on the cheap." It's just a question of when they'll finally be forced to "man up" and do right by their customers. Sign the petition. Call the BBB. See if you can get your state's attorney general interested in this matter. Just DO NOT go along with Remington's program.
 
Who has the legal responsibility?

Remington apparently does. However, look at that first sentance.
Remington has been notified by its supplier of 17 HMR ammunition that 17 HMR ammunition is not suitable for use in semi-automatic firearms.
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Now here is Remington, suddenly told by "their supplier" that the .17HMR is not for use in semis. After how many years has it been on the market?

IF the "supplier" is correct, would not the ammo maker have been responsible to tell Remington not to make a semi auto?

Is Remington at fault for making and selling the rifles when no one told them (and presumably their own in house design testing turned up no issuer) that the round was "not suitable" for semi autos?

No doubt this has the Remington legal staff burning the midnight oil. Ultimately, only a court case will determine legal responsibility.

It appears that Remington is trying to hedge their bets by recalling the rifles, (and presumably stopping new sales), until a court ruling. But I agree, that it is a half..baked way to go about it. They ought to either pay nothing until a court determines that they are at fault (although proceeding with the stop use warning) or pay full value. Even pro-rating returned rifles, which would cost a bit more in terms of time and labor, would be a better idea.

Now, it could be that giving the $200-250 value is seen as a shrewed move, to encourage people to return the guns, at a time when Remington has not been found to be legally liable (and might not be). If they are found liable, then I would expect all the people who sent their guns back would get a check for the rest of the value. And since the vouchers are only good for other Remington products, they aren't costing Remington all that much in the long run.

Thoughts?
 
Seems to me that the design of a particular cartridge has nothing to do with the firearm it goes in, other than the size of the hole that it fits into. Someone could build a semi-auto in .45-70 if they wanted to and so long as it was engineered properly, there would be no problem with it.

Looks to me like Remington built a rifle the wrong way and doesn't want to own up to it.
 
597 .17 HMR Semiauto Investigation and Legal Action

I have decided to pursue legal action because my 597 blew up and I cannot get fair compensation from Remington. My attorney has a long and successful history in gun cases. He and his team are investigating and would like to make contact with other 597 owners. If you would be willing to talk with him, please respond privately to me at mrfreefall@hotmail.com.

Thanks!
 
I have heard from a few owners they sent their 17 hmr back and remington installed a 22 mag barrel for free. Maybe thats an option, then sell it if you want a 17 hmr?
 
I have decided to pursue legal action because my 597 blew up and I cannot get fair compensation from Remington.
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Just out of curiosity, what are you calling "fair compensation". Remington clearly says they'll reimburse users for 597 rifles that are returned to them in the recall/warning notice.
 
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