Redding customer service

O

oldscot3

New member
Very good! I sent them an email using the contact link on their site, they responded promptly and clearly to my question and are sending me decapping pins.

I'm may be preaching to the choir here, but it just warms my heart when a company treats their customers well. The satisfaction they generated with this one transaction instills way more brand loyalty in me than watching or reading millions of dollars worth of commercial ads.

Thank you Redding.
 
I have listened to The Reloading Podcast when they interview Robin Sharpless from Redding. Seems like a real good guy and very knowledgeable.
 
I bought a Forseter set of dies, broke the decapping pin, they were right about the cause (military ammo that I had not gotten the crimp out of)

I had to buy the assembly, they would not send me one which I am used to from RCBS.

Good for them, I won't buy anything from them again.

I don't know how the mil ammo cases got into the mix, I break out by mfg, they lost a customer over that one.

Not sorry, I got to see their system work, I don't like it overall as well as RCBS

For the so called virtue of a pin neck alignment it has a flaw. Any re-loader is likely to have one slip in.

I don't know if the alignment sleeve works better than RCBS, but its harder to use.
 
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