CastleBravo
New member
This is a kinda long post, but I think it's worth reading if you are interested in doing buisness with Pro-Load ammunition (www.proload.com).
There was recently a minor mix-up with some Pro-Load ammo I ordered; instead of 155gr 10mm ammo I got 180gr ammo. No biggie, I just sent them an e-mail letting them know of the mix-up. I assumed there was just some goof-up with their online ordering system.
The response I got was a pleasant surprise:
==========
Dear Sean,
The online ordering system is fine. The problem is with me. I am the guilty party responsible for the error. I do not usually process orders so I grabbed the wrong ammunition. I will send the correct ammunition on Monday. You may keep what we've sent and enjoy it on us.
Best Regards, John Koppel
==========
Not every businessman that kind of class. Hats off to John. My Glock 20c is going to be VERY happy...
------------------
CastleBravo
There was recently a minor mix-up with some Pro-Load ammo I ordered; instead of 155gr 10mm ammo I got 180gr ammo. No biggie, I just sent them an e-mail letting them know of the mix-up. I assumed there was just some goof-up with their online ordering system.
The response I got was a pleasant surprise:
==========
Dear Sean,
The online ordering system is fine. The problem is with me. I am the guilty party responsible for the error. I do not usually process orders so I grabbed the wrong ammunition. I will send the correct ammunition on Monday. You may keep what we've sent and enjoy it on us.
Best Regards, John Koppel
==========
Not every businessman that kind of class. Hats off to John. My Glock 20c is going to be VERY happy...
------------------
CastleBravo