I bought a Primos duck call 2 years ago, it was an original Timber Wench. I loved it, ducks loved it, easy to use, all around GREAT call. Late last year the insert fell out of the call when hunting and was lost. I went and bought another call, this time the Primos Madam. The Madam comes with 2 reeds and 2 reed locks, kind of a "tune it till you like it" set up. Well, I hunted the Madam for a week max last year and on the very first hunt this year I lost the insert again!!! I was triple mad this time, the Madam was working even better than the TW. I went out looking for a new call and could not find anything I liked. I didn't know what else to do, so I looked up Primos on the web. One simple short email on what had happened got me a response, send me $5 and I will send you the inserts for BOTH calls. I was a little surprised to say the least, through no fault of theirs I had lost both inserts yet they sent me the inserts. I now have both calls, one for tight work and the other for everything else!!!
Fellas, Primos did me right and will do the same for you. I will surely look for one of their products first the next time I need a call. Great calls and great service are hard to beat.
Fellas, Primos did me right and will do the same for you. I will surely look for one of their products first the next time I need a call. Great calls and great service are hard to beat.